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Which problem is this PR solving?
Document the troubleshooting steps taken while investigating this support question.
One of the problems faced by users was caused by OpenTelemetry Collector Contrib v0.85.0 introducing a breaking change to enable normalized metric names by default:
Relates to: jaegertracing/jaeger#4957
Description of the changes
Checklist
- [ ] I have added unit tests for the new functionality- [ ] I have run lint and test steps successfully