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Notifications not playing sound #2651

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gnprice opened this issue Jun 7, 2018 · 4 comments
Closed

Notifications not playing sound #2651

gnprice opened this issue Jun 7, 2018 · 4 comments

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@gnprice
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gnprice commented Jun 7, 2018

Two iOS users reported that when they get a notification from Zulip, it's silent. They haven't muted their phones, and they've enabled sounds (and all other options) in the system's notification settings for Zulip. (original report)

@zulipbot
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zulipbot commented Jun 7, 2018

Hello @zulip/server-notifications members, this issue was labeled with the "area: notifications" label, so you may want to check it out!

@gnprice gnprice added the a-iOS label Jul 30, 2018
@gnprice
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gnprice commented Jul 30, 2018

Reported again yesterday by @synicalsyntax , who adds a screenshot of the notification settings for Zulip:

image

@kunall17
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Opened PR for this zulip/zulip#10286

@jackrzhang
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(@zulipbot claim)

jackrzhang added a commit to jackrzhang/zulip that referenced this issue Nov 2, 2018
Fixes zulip/zulip-mobile#2651.

This was tested on a iPhone 7 running iOS 12.
jackrzhang added a commit to jackrzhang/zulip that referenced this issue Nov 2, 2018
Fixes zulip/zulip-mobile#2651.

This was tested on an iPhone 7 running iOS 12.
@gnprice gnprice assigned jackrzhang and unassigned borisyankov Nov 2, 2018
timabbott pushed a commit to zulip/zulip that referenced this issue Nov 3, 2018
ruchit2801 pushed a commit to ruchit2801/zulip that referenced this issue Feb 13, 2019
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