BugSplat Crash: Second Life Release!LLAppViewer::initStrings()::$_84::operator()(int*) const(3014)

[sl-service-account]

BugSplat Key Crash 91971

Some Customer Responses:
Log:
2024-03-28T10:47:09Z ERROR # newview/llappviewer.cpp(3012) initStrings : Viewer failed to find localization and UI files. Please reinstall viewer from https://secondlife.com/support/downloads and contact https://support.secondlife.com if issue persists after reinstall.

Sample Version:
7.1.5.8443777128

Sample Callstack:

Second Life Release!LLAppViewer::initStrings()::$_84::operator()(int*) const	llappviewer.cpp(3014)
Second Life Release!LLAppViewer::initStrings()::$_84::__invoke(int*)
Second Life Release!LLAppViewer::initStrings()	llappviewer.cpp(3014)
Second Life Release!LLAppViewer::initConfiguration()	llappviewer.cpp(2564)
Second Life Release!LLAppViewer::init()	llappviewer.cpp(752)
Second Life Release!initViewer()	llappviewermacosx.cpp(90)
Second Life Release!LLAppDelegate applicationDidFinishLaunching	llappdelegate-objc.mm(85)
CoreFoundation!__CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__
CoreFoundation!___CFXRegistrationPost_block_invoke
CoreFoundation!_CFXRegistrationPost
CoreFoundation!_CFXNotificationPost
Foundation!NSNotificationCenter postNotificationName:object:userInfo
AppKit!NSApplication _postDidFinishNotification
AppKit!NSApplication _sendFinishLaunchingNotification
AppKit!NSApplication(NSAppleEventHandling) _handleAEOpenEvent
AppKit!NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent
Foundation!NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon
Foundation!_NSAppleEventManagerGenericHandler
AE!_AppleEventsCheckInAppWithBlock
AE!_AppleEventsCheckInAppWithBlock
AE!aeProcessAppleEvent
HIToolbox!AEProcessAppleEvent
AppKit!_DPSNextEvent
AppKit!NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue
AppKit!NSApplication run
AppKit!NSApplicationMain
???!0x0

[valeriiaaproductengine]

This issue appeared during the Part III (mandatory update to different channel) of the viewer updater.

[AtlasLinden]

Looks related to https://github.com/secondlife/jira-archive-internal/issues/67696

[AtlasLinden]

@valeriiaaproductengine this crash occurred but the updater test still passed in iqa#176.
Just to confirm, did the viewer still update and start up successfully when performing Part III of the updater test?
Was the crash easy for you to reproduce? And lastly, does this only occur on mac?

[akleshchev]

this crash occurred but the updater test still passed in iqa#176.

This "Viewer failed to find localization and UI files." crash is present on release viewer and is very old, callstack changed due to release of gltf-2 viewer. Likely related to either updater or installer bugs, would be nice to have a scenario.

[AtlasLinden]

Thanks @akleshchev
Knowing this crash is already present on the default release means that this is not considered a blocker for Maint X