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Support RAG Sandbox - 3 Proof Moments

Also see: Analytics Mini-POC

Deliverables (5–10 days): 90-sec Loom • shareable live demo URL • MAP (acceptance tests).

What this shows

  1. Miss → fix: toggle a doc off, re-run, add it back, re-run.
  2. Zendesk-ready reply with source citation.
  3. Trace view: tokens, synonyms, and scoring.

How to try it

  • Click Test 1/2/3 or type a query like change address.
  • Use the Simulate a miss and fix toggle to prove relevance.
  • Click Copy on the reply block.

Run locally (optional API)

  1. Python 3.11 recommended
  2. python -m venv .venv && source .venv/bin/activate (Windows: .\.venv\Scripts\activate)
  3. pip install -r requirements.txt
  4. Copy .env.example to .env and set values
  5. uvicorn app:app --reload
  6. Visit http://localhost:8000

Repo

Source: https://github.com/savinopicciotto/support-rag-sandbox

Ready to ship?

Start a mini POC · $7.5k
• Or book a 15-min intro

Turnaround: 5–10 days. Deliverables: 90-sec Loom + shareable live URL + MAP (acceptance tests).
100% refund if acceptance tests aren’t met.

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