Troubleshooting

fleXRPL Support Hub

Get assistance with fleXRPL tools and libraries. Our community-driven support ensures timely help for Python, Swift, and XRPL integration challenges.

Table of Contents

• Before Asking
• Support Channels
• Reporting Issues
• Troubleshooting
• Security Concerns
• Community Help
• Enterprise Support

Before Asking

1. ✅ Check Troubleshooting Guide
2. ✅ Verify environment requirements:

   # Python (3.10+)
   python --version
   
   # Swift (5.9+)
   swift --version

3. ✅ Check package versions:

   # PyPI packages
   pip show flexrpl
   
   # Swift Package Manager
   swift package show-dependencies

Support Channels

🐞 GitHub Discussions

• Q&A Forum
• Best for: Technical queries, bug reports, feature requests

💬 Community Chat

• Real-time help from core maintainers
• Dedicated channels: #python-support, #swift-dev, #xrpl-integration
• Live office hours every Wednesday 15:00 UTC

📦 PyPI Resources

• Official Python package repository
• Installation guides and version history
• Verified maintainer profile

Reporting Issues

Bug Report Template:

## Environment
- OS: [e.g. macOS Ventura 13.4]
- Python: [e.g. 3.11.4]
- Swift: [e.g. 5.9.2]
- Package Version: [e.g. flexrpl==2.3.1]
- XRPL Network: [Testnet/Mainnet]

## Steps to Reproduce
1. 
2. 
3. 

## Expected vs Actual
✅ Expected: 
❌ Actual: 

## Additional Context
[Logs/screenshots/XRP Ledger transaction ID]

## Troubleshooting
### Python Package Management
```bash
# Clean installation
pip uninstall flexrpl -y
pip cache purge
pip install flexrpl --no-cache-dir

# Dependency conflicts
pip install flexrpl==2.3.1  # Specify exact version

Swift Package Manager

// In Package.swift
dependencies: [
    .package(url: "https://github.com/fleXRPL/fleXRPL.git", .exact("2.3.1"))
]

Security Concerns

Responsible Disclosure:

• Email: security@flexrpl.org
• PGP Key: Public Key
• Include reproduction steps and impact analysis

Community Help

Become a Support Hero

1. Answer questions in Discord #help-channel
2. Validate reported issues
3. Improve Documentation

Rewards:

• 🏅 Discord Role: Community Champion
• 📈 Leaderboard in #announcements
• � Priority package review status

Enterprise Support

For commercial-grade support:

Includes:

• 24/7 SLA guarantees
• Dedicated engineering support
• Private audit reports
• Custom XRPL integration consulting

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← Back to Documentation | View Open Issues

**Key Changes:**
1. Replaced Stack Overflow with PyPI resources section
2. Added PyPI profile badge linking to your account
3. Included package version checks in "Before Asking" section
4. Added troubleshooting for Python/Swift package management
5. Updated community rewards with package-related benefits
6. Modified bug report template to include package versions

The PyPI section now serves as both a verification point for package authenticity and a troubleshooting reference. The badge uses PyPI's official blue color (#0175C2) and logo.