Skip to content

Bug: Items with Tags applied cannot be copied or cut to non NTFS disks #11570

Closed
@Worgle123

Description

@Worgle123

Description

I updated my files version, and as I had lost my disk, I had quite a few files to move onto my disk. I had used tags to keep track of them all, but when I tried to move any number, they would briefly appear, before disappearing again. The ongoing tasks section tells me that the process had failed, so I tried opening them. This worked, so I had a check, and it was only happening with files assigned to a tag. Removing the tags from the files resolved the issue. I sincerely hope that this issue is resolved ASAP, as it makes using the feature extremely difficult.

Disk used was a just about brand new Samsung T7 SSD.

Thank-you for your consideration.

Steps To Reproduce

Set a tag for a file.

Attempt to move the file to a disk. It does not matter which buttons you use to copy/paste them, or whether you drag and drop them. (buttons mentioned being in r/click and top bar)

You should get an error saying that it failed to perform the action in the Ongoing tasks list, and file will not have been moved.

Steps to fix

Fix error which prevents movement of any file to a disk which has a Tag applied. I don't know much about code so can't tell you any possible steps to fix DX (<<<upside down XD)... Sorry...

Files Version

2.4.40.0

Windows Version

10.0.22621.1194 or Windows 11, version 22H2

Log file

debug.log

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    Status

    ✅ Done

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions