[FIX] Permissions to edit livechat when the user is a livechat-agent#3294
Merged
diegolmello merged 5 commits intodevelopfrom Aug 23, 2021
Merged
[FIX] Permissions to edit livechat when the user is a livechat-agent#3294diegolmello merged 5 commits intodevelopfrom
diegolmello merged 5 commits intodevelopfrom
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This was referenced Jul 24, 2021
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Proposed changes
Last month the way that the API permit a user to edit the
livechatwas changed to'edit-omnichannel-contact', because that was occurring a bug when the agent wants to edit something.Issue(s)
The same agent could edit a
livechaton the web, but on the mobile app couldn'tHow to test or reproduce
1 - Activate Omnicahnnel -> https://docs.rocket.chat/guides/omnichannel-guides/omnichannel-admins-guide
3 - Start a new chat through Livechat https://multiverse.rocket.chat/livechat
4 - Go to Omnichannel Queue (Mobile)
5 - Open an incoming chat
6 - Click on the title
7- At
Actions screenclick on name of the user8 - Will appear the
edit buttonScreenshots
Types of changes
Checklist
Further comments