This repository was archived by the owner on Nov 5, 2025. It is now read-only.
This repository was archived by the owner on Nov 5, 2025. It is now read-only.
Allow to check the status of the Omnichannel service per Department #211
Description
We have a customer facing and issue in an Omnichannel App, it's related to the isOnline method.
Currently, it is not possible to check the status of the Omnichannel service per department, the method doesn't support this information. Therefore, it returns the status of the service regardless of the department, which provides a bad user experience.
We need to get it fixed ASAP, there is a PR that changes the Livechat.online method on the Rocket.Chat repo, so we need to change it on the bridge methods too.