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Disputes: Update a more clear order note for dispute fund withdrawn event #8371

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merged 3 commits into from
Mar 13, 2024

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nagpai
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@nagpai nagpai commented Mar 12, 2024

Fixes #6380

Changes proposed in this Pull Request

The PR updates the order note text, when a dispute fund withdrawal event occurs. It clearly mentions that the Dispute amount and fees will be both deducted from the next deposit.

Before

Text:

Payment dispute funds have been withdrawn. See [dispute overview](#) for more details.

image

After

Payment dispute and fees have been deducted from your next deposit. See [dispute overview](#) for more details.

image

Testing instructions

  • Set up store – onboarded, products for sale, connected to WCPay etc in test mode.
  • Also ensure your store can receive webhooks (on publicly-accessible hostname e.g. ngrok/jurassic tube).

Test these steps before and after checking out this branch.

  1. On front end, add a product to cart and proceed to checkout.
  2. Complete checkout and use a disputed card number, e.g. 4000 0000 0000 2685.
  3. Go to WP admin > Payments > Disputes.
  4. Click the most recent disputed order (the thing you just bought & disputed).
  5. Review the order notes and compare with the before and after screenshots / texts shared above.

  • Run npm run changelog to add a changelog file, choose patch to leave it empty if the change is not significant. You can add multiple changelog files in one PR by running this command a few times.
  • Covered with tests (or have a good reason not to test in description ☝️)
  • Tested on mobile (or does not apply) - N. A.

Post merge

@nagpai nagpai self-assigned this Mar 12, 2024
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botwoo commented Mar 12, 2024

Test the build

Option 1. Jetpack Beta

  • Install and activate Jetpack Beta.
  • Use this build by searching for PR number 8371 or branch name fix/6380-edit-dispute-order-note in your-test.site/wp-admin/admin.php?page=jetpack-beta&plugin=woocommerce-payments

Option 2. Jurassic Ninja - available for logged-in A12s

🚀 Launch a JN site with this branch 🚀

ℹ️ Install this Tampermonkey script to get more options.


Build info:

  • Latest commit: bee41a4
  • Build time: 2024-03-13 03:10:44 UTC

Note: the build is updated when a new commit is pushed to this PR.

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github-actions bot commented Mar 12, 2024

Size Change: 0 B

Total Size: 1.27 MB

ℹ️ View Unchanged
Filename Size
release/woocommerce-payments/assets/css/admin.css 1.06 kB
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@nagpai nagpai marked this pull request as ready for review March 12, 2024 13:44
@nagpai nagpai requested a review from a team March 12, 2024 13:45
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@shendy-a8c shendy-a8c left a comment

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Looks good and tested well. I just have some nitpick comment. Feel free to address or ignore.

changelog/fix-6380-edit-dispute-order-note Outdated Show resolved Hide resolved
@nagpai nagpai added this pull request to the merge queue Mar 13, 2024
Merged via the queue into develop with commit ba1678e Mar 13, 2024
25 of 26 checks passed
@nagpai nagpai deleted the fix/6380-edit-dispute-order-note branch March 13, 2024 05:06
Jinksi pushed a commit that referenced this pull request Mar 28, 2024
…vent (#8371)

Co-authored-by: Nagesh Pai <nagesh.pai@automattic.com>
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dispute funds have been withdrawn order note is confusing
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