Search

See:

• https://github.com/zendesk/zendesk_api_client_rb/issues/10
• https://github.com/zendesk/zendesk_api_client_rb/issues/14
• https://github.com/zendesk/zendesk_api_client_rb/issues/29
• https://github.com/zendesk/zendesk_api_client_rb/issues/54

  # Corresponds to /api/v2/users/search?query="test@example.com"
  # http://developer.zendesk.com/documentation/rest_api/users.html#search-users
  # This is a special case for users only; other resources do not have this search API.
  client.users.search(:query => "test@example.com")

  # Corresponds to /api/v2/search?query="type:ticket moon"
  # http://developer.zendesk.com/documentation/rest_api/search.html
  client.search(query: 'type:ticket moon').first

  # Finding by id
  client.tickets.find(id: '24')

  # Finding Organizations by external_id
  client.organizations.search(:external_id => '0011I000009Ui7cQAC')

Also relevant is the page on client-side caching.