meet.google.com - Issues with microphone loudness in a meeting

[ducoquelicot]

URL: https://meet.google.com

Browser / Version: Firefox 122.0
Operating System: Mac OS X 10.15
Tested Another Browser: Yes Chrome

Problem type: Something else
Description: microphone quiet for 5-10 seconds in Google Meet, only on Firefox
Steps to Reproduce:
Whenever I join a Google Meet, for the first 5-10 seconds my audio is very quiet. On my side, I will hear an echo, and everyone else in the meeting almost can't hear me. The problem fixes itself within a couple of seconds, after which everything is normal.

I also have a Mac (14 inch MBPro M1 chip running Sonoma 14.3.1) with Firefox 122.0.1. (64-bit) where I don't have this problem. I have talked with our helpdesk team, but their only suggestion is switching to Chrome, because the problem doesn't occur there. That's not an acceptable solution to me because I stopped using Chrome for privacy and performance reasons.

The macbook I'm currently working on is new, I only had it for about a week or so. The problem has existed since day one. I found an old Bugzilla report from 2020 that seems to report the exact same issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1636614

Browser Configuration

• None

From webcompat.com with ❤️

[softvision-raul-bucata]

@ducoquelicot We appreciate your report. I was not able to reproduce the issue following the steps to reproduce

Tested with:

Browser / Version: Firefox Release 122.0.1 (64-bit)
Operating System: Mac Ventura 13.1

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_07/2024]

[Palindromordnilap]

I'm experiencing a similar issue in Google Meet and can reproduce it in a new profile. The sound from my mic is very quiet at first, but improves over several minutes.

I'm using a M3 Pro Macbook Pro, and am 99% sure this problem was introduced in either Firefox 122 or MacOS Sonoma 14.3. Meet worked perfectly fine before installing those updates.

Browser / Version: Firefox Release 122.0.1 (64-bit)
Operating System: MacOS Sonoma 14.3.1
Tested Another Browser: Chrome

[softvision-raul-bucata]

@Palindromordnilap Thanks for that. I will move the issue.

[inv_08/2024]

[ducoquelicot]

Hi, were you able to find a solution for this problem? Get Outlook for Android<https://aka.ms/AAb9ysg>

…

________________________________ From: softvision-raul-bucata ***@***.***> Sent: Monday, February 19, 2024 12:26:49 PM To: webcompat/web-bugs ***@***.***> Cc: Fabienne Meijer ***@***.***>; Mention ***@***.***> Subject: Re: [webcompat/web-bugs] meet.google.com - see bug description (Issue #133374) @Palindromordnilap<https://github.com/Palindromordnilap> Thanks for that. I will move the issue. [inv_08/2024] — Reply to this email directly, view it on GitHub<#133374 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ALIJ6TFPYVWKRPML3GDKHUTYUMZHTAVCNFSM6AAAAABDGQJ7LSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSNJSGI2DQNRQGU>. You are receiving this because you were mentioned.Message ID: ***@***.***>