Data rectification and complaints

Users must be able to submit requests to rectify their data and complaints they have. This process should be as automatic and easy as possible. That’s why we have a few request forms that you can place throughout your pages to help users make those requests.

You can use the PHP functions gdpr_request_form('rectify') or gdpr_request_form('complaint') or the shortcodes [gdpr_request_form type="rectify"] or [gdpr_request_form type="complaint"] to display the forms.

After the user submits the form they will receive a confirmation email. On confirmation, we will add the request on the respective table in GDPR -> Requests.

From there the data controller should do their best to fulfill the request and after it is taken care of, click the button called “Mark Resolved”.