Reservation Management System

Description

The Team Reservation Management System is a web-based application designed to streamline the process of reserving venues for teams and organizations. This system enables users to manage and reserve spaces efficiently while providing role-based access for users, admins, and super admins.

Table of Contents

1. Use Cases
2. User Stories
3. Activity Diagram
4. Mockup Design
5. High-Level Architecture

Use Cases

The system supports several key use cases to enhance user experience and manage reservations efficiently. The following diagram provides an overview of the major use cases involved:

• Use Case Diagram:

@startuml
left to right direction
actor User as U #yellow
actor Admin as A #lightblue
actor "Super Admin" as SA #pink
rectangle "Reservation Management System" {
    U --> (Login)
    U --> (Signup)
    U --> (View Availability of venues according to the location)
    U --> (View Availability of venues according to the venue type)
    U --> (Reserve a venue)
    U --> (View Summary and State of Reservation)
    U --> (Remove draft venues)
    U --> (Add feedback)
    U --> (Cancel reservation)
    A --> (Login)
    A --> (Update Venue Details)
    A --> (Add new venue details)
    A --> (View the user reservations)
    A --> (Accept/Reject user reservation)
    A --> (Reply to Feedback)
    A --> (Delete the venue)
    A --> (Generate Reports)
    SA --> (Assign Admin)
}
@enduml

User Stories

User stories capture the functionality from the perspective of different roles in the system. Each story describes a specific requirement or feature the system should fulfill.

• User Stories:

User Role

1. Login
   As a User, I want to log into my account so that I can access my dashboard and manage my reservations.

2. Search Venue
   As a User, I want to search for venues by location, date, or availability so that I can find the right venue for my needs.

3. Reserve a Venue (After Login)
   As a User, I want to reserve a venue after logging in so that I can secure a booking for my event.

4. View Reservation Summary and Status (After Login)
   As a User, I want to view a summary and the status of my reservation after logging in, so I can track its progress and details.

5. Remove Draft Venues (After Login)
   As a User, I want to remove venues that are in draft status from my reservation list after logging in, so I can manage my reservations more efficiently.

6. Add Feedback (After Login)
   As a User, I want to provide feedback about a venue or the reservation process after logging in, so I can share my experience and help improve the service.

7. Cancel Reservation (After Login)
   As a User, I want to cancel my reservation after logging in, so I can manage my bookings and avoid unnecessary commitments.

Guest User Role

1. View Venue Availability by Location
   As a Guest User, I want to view the availability of venues according to the location so I can explore options before logging in.

2. View Venue Availability by Venue Type
   As a Guest User, I want to view the availability of venues according to the venue types so I can find a venue that fits my needs.

3. Sign Up
   As a Guest User, I want to sign up for a new account so that I can create an account and access additional features after logging in.

Admin Role

1. Login
   As an Admin, I want to log into my admin account so that I can manage venues and reservations effectively.

2. Update Venue Availability
   As an Admin, I want to update the availability of venues so that users can only book venues that are free at their preferred times.

3. Add New Venue Details
   As an Admin, I want to add new venues to the system so that users have more options to choose from.

4. Update Venue Details
   As an Admin, I want to update the details of existing venues so that the information is always current and accurate.

5. View User Reservations
   As an Admin, I want to view user reservations so that I can monitor and manage booking activities.

6. Accept or Reject User Reservations
   As an Admin, I want to accept or reject user reservations so that I can control venue bookings based on availability and other factors.

7. Reply to User Feedback
   As an Admin, I want to reply to user feedback so that I can address their concerns and improve user satisfaction.

8. Delete Venue
   As an Admin, I want to delete a venue from the system if it is no longer available, so users only see valid options.

9. Generate Reports
   As an Admin, I want to generate reports about venue usage and user reservations so that I can analyze performance and make informed decisions.

Activity Diagram

The activity diagram illustrates the flow of actions users perform within the system to complete various tasks such as reserving a venue, managing user roles, and generating reports.

• Activity Diagram:

 @startuml
start
:User Login;
if (Is User Registered?) then (yes)
  :Authenticate User;
else (no)
  :Register User;
  :Authenticate User;
endif
:View Available Reservations;
if (Select Reservation?) then (yes)
  :Provide Reservation Details;
  :Confirm Reservation;
  :Send Confirmation Email;
else (no)
  :Exit System;
endif
if (Modify Reservation?) then (yes)
  :Retrieve Reservation;
  :Update Reservation Details;
  :Send Update Confirmation;
else (no)
  if (Cancel Reservation?) then (yes)
    :Retrieve Reservation;
    :Process Cancellation;
    :Send Cancellation Confirmation;
  else (no)
    :Exit System;
  endif
endif
:Log Out;
stop
@enduml

Mockup Design

The system design is visualized through mockups, which offer a representation of the user interface and flow.

• Mockup Design View (Figma): View Mockup

High-Level Architecture

The architecture diagram provides an overview of the system’s structure, showing key components, data flow, and technology stacks used.

• High-Level Architecture Diagram: View High-Level Architecture