zammad

A Model Context Protocol (MCP) server for Zammad integration, enabling AI assistants to interact with tickets, users, and organizations.

GenAI-powered agent for Zammad

Production-ready Zammad MCP Server. Connect your Zammad Helpdesk with Claude, Cursor, and LLMs using Model Context Protocol (Zammad AI MCP).

Migrates a Jira Service Desk project into Zammad, preserving tickets, comments, attachments, assignees, and timestamps.

An object-oriented client for the Zammad REST API

A lightweight, typed Python client for interacting with Zammad’s Generic CTI API.

zammad helper scripts

python script for Jira -> Zammad migration using the API

Read-only Hermes Dashboard plugin for Zammad ticket visibility

Zammad plus an AI ticket-triage worker in one docker compose up. Claude or a local Ollama model routes tickets to queue, priority and tags.

Custom Home Assistant Integration for Zammad

An OpenAI agent for Zammad which can call tools.

Signed Zammad ticket triage with Jev

pipe mailgun emails into zammad (mailgun webhook receiver)

custom built nagios plugins

Self-hosted alarm intake, acknowledgement, notification, and escalation with an operator console. Public alpha built with Python, PostgreSQL, and Redis.

Offline validator, symbolic plan compiler and loopback-only browser studio for Zammad configuration.

Zammad webhook that automatically imports PGP keys using Zammad's API

Auditable Zammad ticket archiving to PDF and JSON with optional digital signing.

Exports a Zammad Knowledge Base to MkDocs