Defensive multi-stage AI agent that triages support tickets across HackerRank, Claude, and Visa using local RAG, hybrid retrieval, and structured reasoning. Escalates high-risk cases safely.
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Updated
Jul 11, 2026 - Python
Defensive multi-stage AI agent that triages support tickets across HackerRank, Claude, and Visa using local RAG, hybrid retrieval, and structured reasoning. Escalates high-risk cases safely.
Agent-compatible schema-governed staged reasoning pipeline that interprets structured legacy-system metadata and produces modernisation planning artefacts through semantic elevation and boundary inference.
Multi-stage Azure DevOps pipeline with workload identity federation, Key Vault-backed variables and environment approval gates — plus a validator that catches hard-coded credentials and ungated deploys, tested in both directions.
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