complaint-management-system

🚀 AI-Powered Support Ticket Classifier Automatically classify customer support tickets by issue type and urgency, and extract product names, complaint keywords, and dates — with an interactive Gradio UI.

AI based agentic workflow for automating complaint management system in Railways. (SIH1711)

A citizen-centric civic issue reporting platform that allows users to report, track, and manage local infrastructure problems with location and media support.

A product-based CRM website consists of Admin and User Module. Admin can create, edit, delete and update products and Agents. Admin can manipulate Approvals and actions taken by the Agent. An agent can create calls based on the product type. An agent can edit calls and search for a particular call by product serial no, or customer contact no. Th…

ResolveAI is an AI-powered grievance management system that streamlines complaint handling from submission to resolution using FastAPI, MongoDB, and machine learning. It enables intelligent prioritization, duplicate detection, and role-based workflows for users, departments, and administrators.

AI based agentic workflow for automating complaint management system in Railways. (SIH1711)

(Basic) Complaint Management System using Python's Tkinter library and SQLite3

Web-based platform designed for college campus students to conveniently file complaints and concerns related to various campus matters.

AI-powered pharmaceutical complaint management system for structured complaint extraction, risk assessment, duplicate detection, and RCA/CAPA recommendations with human-in-the-loop review.

This is built using python. Residents can let the management know about the problems they face in the area by using this Complaint Management System.

Full-stack complaint management system with ML-based categorization, priority prediction, and multi-level escalation workflow using React, Django REST Framework, and Scikit-learn.

AI-powered pharma complaint management platform — LangGraph agent pipeline with JWT auth and role-based access.

A web-based complaint management system that allows citizens to report local issues and helps authorities manage and resolve complaints efficiently. Built using Python, Django, HTML, CSS, Bootstrap, and SQLite/MySQL.