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Voice of the Customer (VoC) to enhance customer experience with serverless architecture and sentiment analysis, using Amazon Kinesis, Amazon Athena, Amazon QuickSight, Amazon Comprehend, and ChatGPT-LLMs for sentiment analysis.
This is a project to classify customer requests based on the customer request text using AI - NLP. I have used AWS Comprehend, AWS Step Functions and Lambda Functions. In addition to these components, Zendesk supports natively connection to the AWS Event Bridge, this means that all ticket events in Zendesk are sent to AWS to process and update t…
AI-powered resume optimizer using Generative AI, LLMs, and NLP, built with React (JS) for the frontend, Flask (Python) for the backend, and leveraging AWS services like S3, Beanstalk, and Bedrock.
A modern, cloud-native bike sharing solution built with React & AWS serverless architecture. Features intelligent booking system, real-time availability tracking, multi-factor authentication, AI-powered chatbot, and comprehensive admin analytics dashboard.
AI-powered image cataloging and retrieval platform for advertising research. Developed using React, AWS (Rekognition), and Firebase as a Final Degree Project