[$50] Strange message count

[jmgasper]

@atelomycterus - In my testing, I'm seeing a count of 1 for TCConnCopilot and this challenge:

https://platform.topcoder-dev.com/self-service/work-items/85dfab33-5e0d-4abb-b479-e1b93b032b78?tab=messaging

But, I see nothing new in the list of threads. No "New" indicator on anything, so I'm not sure which forum thread is unread. The only thing I can think of is the response to Test question by the same TCConnCopilot user, but a response from the current user shouldn't cause the unread count to change.

.

[jmgasper]

Challenge https://www.topcoder.com/challenges/e8ace584-4858-4fc6-97c8-49c03e79e24f has been created for this ticket.

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[jmgasper]

Challenge https://www.topcoder.com/challenges/e8ace584-4858-4fc6-97c8-49c03e79e24f has been assigned to obog.

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[atelomycterus]

@jmgasper Vanilla doesn't notify the current user in this case. So the count of 1 was not related to this comment.
After logging as TCConnCopilot the message count was 0, I couldn't check it because all notifications have the sent status in GDN_Activity table.

GDN_Activity tables stores all notifications. Vanilla has 2 type notifications (email and popup).
Unread Popup Notifications have the pending status. The status of popup Notifications are changed to sent when

• a popup is shown in MFE/Vanilla
  
• user clicks on All notifications or visits Notifications page

More details how it works. The are two cases

• MFE / Vanilla Forums is not opened in a browser.
• MFE / Vanilla Forums is opened in a browser.

Example:
I used two browsers. In the first one I logged in as TCConnCopilot in MFE, the second one I logged in as 'obogtop' in Vanilla.
I was navigating in MFE (TCConnCopilot). At the same time 'obogtop' just posted 2 comments in this group.
After displaying a popup for TCConnCopilot, all unread notifications were updated with sent status but I didn't read them.
If I refreshed the MFE page the count of unread messages = 0, not 2. (MFE calls "https://vanilla.topcoder-dev.com/api/v2/groups/3124/member/35 " return 0). I (as TCConnCopilot) closed my browser.

'obogtop' just posted 1 comment + 1 discussion. The count of unread notifications = 2 for TCConnCopilot.
I opened a browser and went to MFE as TCConnCopilot, 'new ' + '3 new' were displayed.

So it's confusing. I think it'd better to add a notification popup like in Vanilla or navigate to a notification page.

or

Let me know if you have any questions.

Thanks!

[jmgasper]

@atelomycterus - Ok, thanks for the explanation. I'll discuss with TC to see if they want to tweak this further.

[jmgasper]

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