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@ntombing ntombing requested a review from racene-swan May 28, 2025 10:54
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Good job with this. Some things that need to be changed.

  1. Bullet points are inconsistent with the German version.
  2. Details column needs to be more consistent. Some say just the word "Dated" while others are a full sentence.
  3. Capitalisation between German and Italian is inconsistent e.g. Proof of Company Registration vs Proof of company registration.
  4. Proofs of address of UBOs should be Proof of address of UBOs - the details column has proof as singular.
  5. Consistency - the details column - for proof of address refers to the document - but it doesn't for the others. For example:
    Proof of address must be dated within the last 3 months vs Will be sent to the end user (based on communication preferences)
  6. Extra spacing in the columns in the accepted documents for associations table.
  7. Document request phrasing - standardize the wording for this. They should be consistent across all the different countries.

Questions

  1. Why is the structure around Swan retrieving documents different here than the German template? e.g. Having a details column?
  2. What is the purpose of having a repetitive sentence saying "The following table..."? Isn't the header enough?
  3. Why are the fields in the tables different? Isn't the purpose of this to align the pages?

@racene-swan racene-swan self-requested a review June 9, 2025 16:52
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Hi @ntombing - I've updated these - please check and then it should be good.

| Organigramma aziendale | Company structure chart | <ul><li>Internal company document showing the holding structure</li></ul> |
| Visura camerale (Visura ordinaria della società di capitale) | Proof of company registration | <ul><li>Retrieved by Swan</li><li> An official document from the Chamber of Commerce, dated.</li></ul> |
| Statuto sociale or Atto costitutivo della società | Articles of Association | <ul><li>Retrieved by Swan</li><li>Must be stamped by the notary.</li></ul> |
| Documento d'identità del titolare effettivo | Identity documents of Ultimate Beneficial Owners (UBOs) | <ul><li>All valid identity (ID) documents are accepted.</li><li>If the ID does not include an Italian tax ID number, the Italian national health card (*Tessera Sanitaria*) will be requested.</li><li>Must be submitted in color, both sides (if applicable).</li></ul> |
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Proof of company registration
Articles of Association
Identity documents of Ultimate Beneficial Owners (UBOs)

These are all mandatory for companies*

:::info Document request
*Documents marked with an asterisk are mandatory for all legal forms.
*Documents marked with an asterisk are mandatory.
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This should be in all sections as it applies to all of them. If I view freelancers in isolation, I miss the message. Alternatively, we can add it as a second callout at the top of the page.

| Visura Camerale (Visura Ordinaria della società di Capitale) | Proof of registration* | <ul><li>Retrieved by Swan</li><li>Applies if the type of activity requires registration.</li><li>Must be issued by an official source and dated.</li></ul> |
| Dichiarazione delle imposte all'Agenzia delle Entrate | Individual tax return document | <ul><li>Retrieved by Swan if the VAT (Value-Added Tax) number is provided in the onboarding form.</li><li>If the VAT number is not provided, it will be requested directly from the end user.</li><li>Only the most recent tax return is accepted.</li></ul> |
| Prova dell'indirizzo | Proof of address | <ul><li>Must be dated within the last 3 months.</li></ul> |
| Modulo per le persone politicamente esposte | PEP form | <ul><li>This will be sent to the end user (based on your communication preferences).</li><li>Must be dated and signed.</li></ul> |
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I still think the full acronym should be added here. Politically Exposed Person (PEP) form because we don't have footnotes explaining these acronyms, and the tables can't be viewed in isolation. Here we're assuming that they will read about companies first, then self-employed. If companies don't apply to a certain partner, they'll miss the correct description.

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