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USB_PERMISSION_DENIED error #231

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Mike-Android-Chow opened this issue May 10, 2022 · 9 comments
Closed

USB_PERMISSION_DENIED error #231

Mike-Android-Chow opened this issue May 10, 2022 · 9 comments

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@Mike-Android-Chow
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Mike-Android-Chow commented May 10, 2022 •
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The first time use usb to connect the reader , there is a dialog popup
image
When I click the "OK" , then give me the discovery reader failed callback , the errorCode is TerminalException.TerminalErrorCode.USB_PERMISSION_DENIED.

SDK version : 2.9.0
@chenmin-stripe
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Hi @minjie0707 ,
I saw two failed discoverReaders for your reader within past 24 hours. I also saw two success discoverReaders right after the failed one. Could you let me know if you succeed discovered reader after the failed one?

Could you also try check the box to allow permanent usb permission?

@Mike-Android-Chow
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Hi @minjie0707 , I saw two failed discoverReaders for your reader within past 24 hours. I also saw two success discoverReaders right after the failed one. Could you let me know if you succeed discovered reader after the failed one?

Could you also try check the box to allow permanent usb permission?

Because we re-try it again after failed , this time will be succeed .
I think this is a new issue in 2.9.0 . It is fine in 2.7.1

@chenmin-stripe
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Hi @minjie0707 , did the issue happened to you consistently? First attempt always failed while second will succeed?

@Mike-Android-Chow
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Hi @minjie0707 , did the issue happened to you consistently? First attempt always failed while second will succeed?

yes, it is happened consistently.

@chenmin-stripe
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Hi @minjie0707 , could you try to check the box to allow permanent permission to see if that resolves the issue?

@Mike-Android-Chow
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Hi @minjie0707 , could you try to check the box to allow permanent permission to see if that resolves the issue?

This issue also happened when I check the box

@Mike-Android-Chow
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@chenmin-stripe Could you try it yourself ?

@chenmin-stripe
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Hi @minjie0707 , we have identified the issue and working on the fix. Aiming to have the fix released in 2.10.0. Thanks for your patience.

@sjl-stripe
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@minjie0707 we've just released v2.10.0 with the fix.

@AnirudhBhat AnirudhBhat mentioned this issue May 25, 2022
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AnirudhBhat added a commit to woocommerce/woocommerce-android that referenced this issue May 25, 2022
@AnirudhBhat
Bump Stripe terminal SDK from v2.9.0 to v2.10.0
e09e1f9 
ChangeLog:
2.10.0 - 2022-05-23
New: Added currency characters to WisePad 3 display. See stripe/stripe-terminal-android#147 for details.
New: Refunds can now be collected when using a simulated reader. See stripe/stripe-terminal-android#226 for details.
Update: When connecting to Internet Readers, the SDK uses an embedded DNS to resolve reader IP addresses. This resolves an error experienced by users of some DNS providers.
Fix: Resolved USB_PERMISSION_DENIED error after granting permission. See stripe/stripe-terminal-android#231 for details
@AnirudhBhat AnirudhBhat mentioned this issue May 25, 2022
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AnirudhBhat added a commit to woocommerce/woocommerce-android that referenced this issue May 25, 2022
@AnirudhBhat
Bump Stripe terminal SDK from v2.9.0 to v2.10.0
3c8dca1 
ChangeLog:
2.10.0 - 2022-05-23
New: Added currency characters to WisePad 3 display. See stripe/stripe-terminal-android#147 for details.
New: Refunds can now be collected when using a simulated reader. See stripe/stripe-terminal-android#226 for details.
Update: When connecting to Internet Readers, the SDK uses an embedded DNS to resolve reader IP addresses. This resolves an error experienced by users of some DNS providers.
Fix: Resolved USB_PERMISSION_DENIED error after granting permission. See stripe/stripe-terminal-android#231 for details
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3 participants
@Mike-Android-Chow @sjl-stripe @chenmin-stripe