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[pkg/stanza] Windows input operator logs noisy error while collecting…
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… successfully (open-telemetry#35520)

**Description:** <Describe what has changed.>
<!--Ex. Fixing a bug - Describe the bug and how this fixes the issue.
Ex. Adding a feature - Explain what this achieves.-->

If `Input::read` returns 0, the operator will attempt to open the
subscription again. This happens after a resubscribe *or* whenever there
are no event logs to read, which is often. As a result, this error gets
logged constantly:
```
"Failed to re-open subscription for remote server"..."error: subscription handle is already open"
```
To fix this, the handle should only attempt to re-open when the
resubscribe happens.

This is a followup to open-telemetry#35175 which fixed that resubscribe issue for the
user that raised it, but they have also been confused by this error
being logged.

**Link to tracking Issue:** <Issue number if applicable> **N/A**

**Testing:** <Describe what testing was performed and which tests were
added.> Manually verified log collection is successful before and after
remote host reconnects, and that the noisy error is silenced except
during resubscribe, where it is relevant.

**Documentation:** <Describe the documentation added.> **N/A**
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kuiperda authored and jriguera committed Oct 4, 2024
1 parent 4ae841e commit a1afc2c
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27 changes: 27 additions & 0 deletions .chloggen/stanza-windows-remote-fix-noisy-error.yaml
Original file line number Diff line number Diff line change
@@ -0,0 +1,27 @@
# Use this changelog template to create an entry for release notes.

# One of 'breaking', 'deprecation', 'new_component', 'enhancement', 'bug_fix'
change_type: "bug_fix"

# The name of the component, or a single word describing the area of concern, (e.g. filelogreceiver)
component: windowseventlogreceiver

# A brief description of the change. Surround your text with quotes ("") if it needs to start with a backtick (`).
note: While collecting from a remote windows host, the stanza operator will no longer log "subscription handle is already open" constantly during successful collection.

# Mandatory: One or more tracking issues related to the change. You can use the PR number here if no issue exists.
issues: [35520]

# (Optional) One or more lines of additional information to render under the primary note.
# These lines will be padded with 2 spaces and then inserted directly into the document.
# Use pipe (|) for multiline entries.
subtext:

# If your change doesn't affect end users or the exported elements of any package,
# you should instead start your pull request title with [chore] or use the "Skip Changelog" label.
# Optional: The change log or logs in which this entry should be included.
# e.g. '[user]' or '[user, api]'
# Include 'user' if the change is relevant to end users.
# Include 'api' if there is a change to a library API.
# Default: '[user]'
change_logs: [user]
43 changes: 13 additions & 30 deletions pkg/stanza/operator/input/windows/input.go
Original file line number Diff line number Diff line change
Expand Up @@ -172,7 +172,7 @@ func (i *Input) Stop() error {
return i.stopRemoteSession()
}

// readOnInterval will read events with respect to the polling interval.
// readOnInterval will read events with respect to the polling interval until it reaches the end of the channel.
func (i *Input) readOnInterval(ctx context.Context) {
defer i.wg.Done()

Expand All @@ -184,36 +184,13 @@ func (i *Input) readOnInterval(ctx context.Context) {
case <-ctx.Done():
return
case <-ticker.C:
i.readToEnd(ctx)
}
}
}

// readToEnd will read events from the subscription until it reaches the end of the channel.
func (i *Input) readToEnd(ctx context.Context) {
for {
select {
case <-ctx.Done():
return
default:
if count := i.read(ctx); count == 0 {
if i.isRemote() {
if err := i.startRemoteSession(); err != nil {
i.Logger().Error("Failed to re-establish remote session", zap.String("server", i.remote.Server), zap.Error(err))
return
}
if err := i.subscription.Open(i.startAt, uintptr(i.remoteSessionHandle), i.channel, i.bookmark); err != nil {
i.Logger().Error("Failed to re-open subscription for remote server", zap.String("server", i.remote.Server), zap.Error(err))
}
}
return
}
i.read(ctx)
}
}
}

// read will read events from the subscription.
func (i *Input) read(ctx context.Context) int {
func (i *Input) read(ctx context.Context) {
events, err := i.subscription.Read(i.maxReads)
if err != nil {
i.Logger().Error("Failed to read events from subscription", zap.Error(err))
Expand All @@ -222,12 +199,20 @@ func (i *Input) read(ctx context.Context) int {
closeErr := i.subscription.Close()
if closeErr != nil {
i.Logger().Error("Failed to close remote subscription", zap.Error(closeErr))
return 0
return
}
i.Logger().Info("Resubscribing, creating remote subscription")
i.subscription = NewRemoteSubscription(i.remote.Server)
if err := i.startRemoteSession(); err != nil {
i.Logger().Error("Failed to re-establish remote session", zap.String("server", i.remote.Server), zap.Error(err))
return
}
if err := i.subscription.Open(i.startAt, uintptr(i.remoteSessionHandle), i.channel, i.bookmark); err != nil {
i.Logger().Error("Failed to re-open subscription for remote server", zap.String("server", i.remote.Server), zap.Error(err))
return
}
}
return 0
return
}

for n, event := range events {
Expand All @@ -237,8 +222,6 @@ func (i *Input) read(ctx context.Context) int {
}
event.Close()
}

return len(events)
}

func (i *Input) getPublisherName(event Event) (name string, excluded bool) {
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