Describe the bug
A clear and concise description of what the bug is.
If the bug has an error code in the message, please include it in the issue title.
To Reproduce
Steps to reproduce the behavior:
- Open Database
- Lock it
- Open it again and unlock with your winhello
- error see screenshot
Expected behavior
Normal unlock
If applicable, add screenshots to help explain your problem.
Context
Please complete the following information:
| Component |
Version |
| Operating System |
Windows 11 25h2 |
| KeePass |
2.61 |
| Plugin |
3310 |
Hardware info
- PC Motherboard or laptop/tablet model
ASUS ROG CROSSHAIR X870E HERO
- Used biometric sensors
No
- TPM module info (
Win+R => tpm.msc)
Not loadable
Plugin settings
- [no] Is persistent mode enabled ("Store keys in Windows Credential Manager" checked)
KeePass settings and environment
-
[Yes] Is secure desktop enabled
-
[No] Is KeePass running under Administrator (in elevated process)
-
[No] Was it right after hibernation
-
[No] Was KeePass minified or closed (softlocked)
-
Installed plugins (if any)
Entry Templates for KeePass
IOProtocolExt
KeePassRPC
KeePassWinHello
KeeTrayTOTP
WebAutoType
-
Any specific settings in KeePass/Plugin
none
Additional context
Add any other context about the problem here.
Describe the bug
A clear and concise description of what the bug is.
If the bug has an error code in the message, please include it in the issue title.
To Reproduce
Steps to reproduce the behavior:
Expected behavior
Normal unlock
If applicable, add screenshots to help explain your problem.
Context
Please complete the following information:
Hardware info
ASUS ROG CROSSHAIR X870E HERO
No
Win+R=>tpm.msc)Not loadable
Plugin settings
KeePass settings and environment
[Yes] Is secure desktop enabled
[No] Is KeePass running under Administrator (in elevated process)
[No] Was it right after hibernation
[No] Was KeePass minified or closed (softlocked)
Installed plugins (if any)
Entry Templates for KeePass
IOProtocolExt
KeePassRPC
KeePassWinHello
KeeTrayTOTP
WebAutoType
Any specific settings in KeePass/Plugin
none
Additional context
Add any other context about the problem here.