Federal Trade Commission DNC and Robocall API

In April 2020, the Federal Trade Commission (“FTC”) published an API endpoint that allows you to collect daily data about Do Not Call (“DNC”) and robocall complaints that are reported to them. On any given day this can be 12,000 to 15,000 complaints which makes it a meaningful dataset.

That said, don’t take this dataset as gospel. The FTC states plainly that these complaints have not been vetted. We recommend using the dataset as a litmus test. Meaning that you use the ANIs in the FTC’s dataset and compare them to the ANIs in your customer’s CDR as well as any DIDs you may have sold to customers. If you get a match then it becomes another indicator that the customer is worth investigating.

Keep in mind that spoofing is still a thing. Don’t declare a customer guilty over the odd match. Consistent matches; however, warrant your attention.

This data feed is also available via CSV download.