UDM: Data Management Request Page

[chrisvire]

Based on Google Play requirements, the page should:

The weblink must be functional (for example, loads without error), relevant in scope (for example, the pathway to request account deletion should be prominently featured and easily discoverable on the page) and reference the app or developer name (that is, as it appears on your store listing in Google Play). The user must be able to request deletion of their account through the pathway. You can offer this in many ways, like an additional link that initiates account deletion, a customer service email or a form they can submit a request through. If the user needs to take additional steps before deleting their account (for example, canceling a subscription), this must be clearly outlined, and a support flow must be available for users to initiate. If you plan to use existing privacy or data retention policies to fulfill this requirement, the data deletion section should be highlighted and reasonably prominent (for example, through an anchor link).

Derived requirements:

• Display the app icon
• Display the app name as shown on the store listing
• Display the short description from the store listing
• Allow the long description from the store listing via a disclosure triangle or some (localized) text to show more
• Be available in the localizations of the store listing

This is going to take some UX design to present a page so that the end user understands that:

• the page is related to the app in Google Play
• the intent of the page is to allow the user to request the management of their data
• request user to enter their email address associated with their user account in the app
• communicate that we will verify their email address with a confirmation code
• communicate what will be deleted: bookmarks, notes, highlights, reading plan progress

The end result of this page will:

• create ProductUserChangeRequests entry
• send email to verify the email address
• redirect to the verify page