[macOS Catalina]: ask for notification permission, since it is off by default

[arekm]

• [x ] I have searched open and closed issues for duplicates

Bug Description

When new (and unread) message is received then signal icon on macos dock bar gets small circle with number of unread messages shown there.

That worked fine until upgrade to macOS Catalina 10.15 (which was released by Apple yesterday).

With Catalina new messages are coming but here is no circle with number of unread messages.

If signal window is opened into focus then I see there new messages marked as such on contact list (with appropriate icon at sender name on contact list on the left) but no indication on dock icon.

Other apps, like jabber client adium, show small circle with number of unread messages correctly.

Steps to Reproduce

1. upgrade macos to catalina 10.5
2. start signal and minimize signal
3. get someone to send you a message
4. look at signal dock icon

Actual Result:

Signal icon on dock bar doesn't change.

Expected Result:

Signal icon on dock bar should change to show small circle with number of unread messages.

Platform Info

Signal Version:

signal desktop 1.27.3

Operating System:

macOS Catalina 10.15

[arekm]

Ok. I know what's going on.

Catalina blocks notifications by default. I had notifications turned off in signal. That also prevented macos from showing circle icon on dock bar it seems.

What I have done is:

• enabled notifications in signal
• received message
• macos told me that signal wants to send notifications and if I want to allow these
• I allowed
• disabled notifications in signal

And now I get nice small circle with number of unread messages on the dock bar and no notifications - just like I had before.

Probably signal should ask macos for notification permission somehow to get macos prompt user if he wants to allow notifications even if signal has notifications disabled in preferences. Only to get dock bar icon working.

[igorkulman]

Same problem, I was wondering why badges stopped working after updating to Catalina and this is the answer.

[ddddavidmartin]

Another way to configure notifications is to go to System Preferences -> Notifications. There you can configure what Signal is allowed to send.

I had notifications disabled and was wondering why I was not seeing the badge icon anymore. The problem was that I had it disabled in the MacOS notification settings.

[ColdDevil]

For me the notifications didn't even showed up.. The issue was fixed for me with the last update of Signal and the notification request of macOS started to appear :)

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.