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Tizen 6.5: when playing HLS, video stuck while switch between stereo and surround audio #7595

@Itsysho

Description

@Itsysho

Have you read the FAQ and checked for duplicate open issues?
Yes.

If the problem is related to FairPlay, have you read the tutorial?

Not related, the video doesn't protection.

What version of Shaka Player are you using?

4.11.4

Can you reproduce the issue with our latest release version?
I'm not in the lab with Tizen 6.5 TV, will try it when I can.

Can you reproduce the issue with the latest code from main?
Same as above.

Are you using the demo app or your own custom app?
My custom app

If custom app, can you reproduce the issue using our demo app?
Also reproduced in my custom app, I tried to fix by

player.selectAudioLanguage(
      activeTrack.language,
      undefined,
      activeTrack.channelsCount,
    )

or

player.selectVariantsByLabel(activeTrack.label)

It could be fix with workaround

player.selectAudioLanguage(activeTrack.language)
player.configure("preferredAudioChannelCount", targetLanguage.channelsCount)
player.reload()

What browser and OS are you using?
Tizen 8.0 / Chromium 108
It also happen Tizen 6.5 / Chromium 85 and Tizen 7.0 / Chromium.

userAgent: Mozilla/5.0 (SMART-TV; Linux; Tizen 8.0) AppleWebKit/537.36 (KHTML, like Gecko) SamsungBrowser/7.0 Chrome/108.0.5359.1 TV Safari/537.36

For embedded devices (smart TVs, etc.), what model and firmware version are you using?

What are the manifest and license server URIs?

#EXT-X-MEDIA:TYPE=AUDIO,URI="",GROUP-ID="audio-AACL-127",LANGUAGE="ja",NAME="Japanese",DEFAULT=YES,AUTOSELECT=YES,CHANNELS="2"
#EXT-X-MEDIA:TYPE=AUDIO,URI="",GROUP-ID="audio-AC-3-384",LANGUAGE="und",NAME="Undetermined",DEFAULT=YES,AUTOSELECT=YES,CHANNELS="6"

What configuration are you using? What is the output of player.getNonDefaultConfiguration()?

{
  "manifest": {
    "retryParameters": {
      "maxAttempts": 6
    },
    "dash": {
      "ignoreSuggestedPresentationDelay": true
    }
  },
  "streaming": {
    "safeSeekOffset": 0,
    "autoLowLatencyMode": true,
    "preferNativeHls": true
  }
}

What did you do?
On a device that supports surround sound:

  • Load a stream that contains both stereo and surround audio renditions.
  • Switch between stereo and surround audio.
  • Player stuck.

What did you expect to happen?

  • Play normally.

What actually happened?

  • Player stuck.

Are you planning send a PR to fix it?
Yes, let's find the cause.

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platform: TizenIssues affecting Tizenpriority: P1Big impact or workaround impractical; resolve before feature releasestatus: archivedArchived and locked; will not be updatedtype: bugSomething isn't working correctly

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