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Learn how to implement, customize, and perfect your AI agents — all in one place.
Our comprehensive documentation guides you through leveraging Delight's powerful AI agents to transform customer experiences across all channels. Discover how to go beyond basic conversation AI to create intelligent assistants that achieve impressive resolution rates while freeing your human agents to focus on high-value interactions.
- AI agent list: View all of your AI agents and workspaces, where you can manage deployments, control agent states, and create new agents and workspaces.
- Shared assets: Centrally manage resources that are shared across all AI agents in the same workspace.
- Build: Configure your AI agent's profile, appearance, conversation settings, and safeguards.
- Test: Evaluate how well your AI agent responds to expected user interactions by comparing its responses against predefined examples.
- Evaluate: Analyze conversations by categories, review AI suggestions, and monitor performance across channels.
- Channels: Manage the platforms where your AI agent interacts with customers.
- Integrations: Connect your AI agent with third-party services and tools.
- Roles and permission: Manage roles and permissions, ensuring that members have the appropriate access to AI agent's functionalities.
- iOS, Android & JavaScript: Platform-specific guides on how to seamlessly integrate Delight AI agent messenger.
- Data export: Get a comprehensive view of your AI agent's daily performance by exporting detailed metrics from conversations and daily analysis.
Whether you're looking to enhance customer support, create personalized shopping experiences, or develop sophisticated knowledge-based assistants, our documentation provides everything you need to succeed with Delight AI agents.