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Insert function update over Klaviyo (Actions) migration. #6878

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Insert function update over Klaviyo (Actions) migration. #6878

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5 changes: 4 additions & 1 deletion src/connections/destinations/catalog/klaviyo/index.md
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Expand Up @@ -55,6 +55,9 @@ To enable your new Klaviyo (Actions) destination:

Segment will disable all instances of the classic Klaviyo destination in July 2024.

> info ""
> The Insert Function connected to the Klaviyo (Legacy) destination will not be updated to the Klaviyo (Actions) destination as part of this migration. Before enabling the migrated Actions destination, we may need to manually connect the Insert Function.

### Engage-specific migration information

While using the Klaviyo Classic destination, you could only **add** users to a Klaviyo platform or list. The Klaviyo (Actions) destination has two Destination Actions, [Add Profile to List (Engage)](/docs/connections/destinations/catalog/actions-klaviyo/#add-profile-to-list-engage) and [Remove Profile from List (Engage)](/docs/connections/destinations/catalog/actions-klaviyo/#remove-profile-from-list-engage), which allow you to add **and** remove users from the Klaviyo platform and from lists.
Expand Down Expand Up @@ -291,4 +294,4 @@ For user-property destinations, Segment sends an [Identify](/docs/connections/sp

When you first create an audience, Engage sends an Identify call for every user in that audience. Audience syncs send updates for users whose membership has changed since the last sync. These syncs allow you to create Klaviyo segments from properties Engage sends to Klaviyo as long as the property's value is `true`. Memberships update continuously as user profiles fall in and out of the eligibility criteria for the Engage audience. Klaviyo segments aren't automatically created and need to be configured by your team in order to see those audience segments. You can build Klaviyo segments based on the trait key that corresponds to the audience or computed trait which is being included in those user's events sent to Klaviyo.

If Segment detects a `list_id` in the Klaviyo Destination settings, however, it adds users to the Klaviyo list without removing them when they no longer qualify for list membership. As a result, Segment recommends leaving the `list_id` field empty when you set up the Klaviyo Destination.
If Segment detects a `list_id` in the Klaviyo Destination settings, however, it adds users to the Klaviyo list without removing them when they no longer qualify for list membership. As a result, Segment recommends leaving the `list_id` field empty when you set up the Klaviyo Destination.