Skip to content

Add info on troubleshooting Group properties not attribute Mixpanel groups #6840

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Open
wants to merge 1 commit into
base: develop
Choose a base branch
from
Open
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
Original file line number Diff line number Diff line change
Expand Up @@ -137,6 +137,10 @@ To send Track events with a custom Group Key, include the key as a property of T
```js
analytics.track('Example Event', { custom_group_key : 'group1' });
```
### Group properties are not attributed to Mixpanel Groups
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Suggested change
### Group properties are not attributed to Mixpanel Groups
### Group properties aren't attributed to Mixpanel Groups


If the Mixpanel (Actions) destination uses $group_id as the group key, ensure that the mappings handling your `Group` events have the field for **Group ID** mapped to a valid value and the field for **Group Key** is left blank or without value. By default, the field **Group ID** is map to the event variable `groupId` and leaving the field for **Group Key** as blank will use $group_id as the group key.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Suggested change
If the Mixpanel (Actions) destination uses $group_id as the group key, ensure that the mappings handling your `Group` events have the field for **Group ID** mapped to a valid value and the field for **Group Key** is left blank or without value. By default, the field **Group ID** is map to the event variable `groupId` and leaving the field for **Group Key** as blank will use $group_id as the group key.
If the Mixpanel (Actions) destination uses `$group_id` as the group key, ensure that the mappings handling your `Group` events have the **Group ID** mapped to a valid value the **Group Key** is left blank or without value. By default, the **Group ID** maps to the event variable `groupId`. If you leave the **Group Key** blank, the `$group_id` is used as the group key.


### Failed events due to timestamp

If your integration is correct and you are still seeing failed events, review and verify that you are sending all date properties as UTC time format, due to Mixpanel timestamp format requirements.
Expand Down