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Update Custom Event #4982

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@jfoskin

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@jfoskin

What article on segment.com/docs is affected?

https://segment.com/docs/connections/destinations/catalog/actions-google-analytics-4-web/#custom-event

What part(s) of the article would you like to see updated?

I would like to explain or note in the custom event table that a customer can use event names that GA4 has already set as a GA4 event. Due to GA4 stating that you can not use reserved names when sending events to GA4, customers believe that they wouldn't be able to use certain event names. I double-checked this with the destination team, and they confirmed that customers would be able to use Event names that GA4 has already set, although they are not a part of our available actions. For example, GA4 already has an event named "select_content", we currently don't have an available action for this to be mapped. However, customers can use a custom event and give the event the same name without it being counted against the amount of custom events they can have, as well as they wouldn't receive any errors in GA4 when this event is sent downstream.

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Screenshot 2023-07-05 at 11 04 35 AM Screenshot 2023-07-05 at 11 04 52 AM

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