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feat(genapi): update privacy policy #5266

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4 changes: 3 additions & 1 deletion pages/generative-apis/reference-content/data-privacy.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -30,6 +30,8 @@ We collect and process the following categories of data:
- Token counts (input/output specific to large language models (LLMs), without prompt details)
- Parameters defined by the user, **excluding the actual content of the prompts (system, user, etc.)**

Only in the event of misuse harming the service functionnality (such as specific customer requests generating errors or carrying out malicious activity), we may store temporarily and access full content of HTTP requests of this customer, to identify a root cause issue or any security vulnerability.

## 3. How we use your data

The personal data collected is used exclusively for:
Expand All @@ -39,7 +41,7 @@ The personal data collected is used exclusively for:
- Monitoring and improving the Generative API service through anonymized data for statistical analysis.

<Message type="note">
- We do not collect, read, reuse, or analyze the content of your inputs, prompts, or outputs generated by the API.
- We do not collect, read, reuse, or analyze the content of your inputs, prompts, or outputs generated by the API. The only exception being when your traffic harms our service operations such as generates abnormal errors - like HTTP 500 errors - or may represent malicious activity. In this case, we may store temporarily the corresponding HTTP request content to identify and fix root cause issues or any security vulnerability.
- Your data is not accessible to other Scaleway customers.
- Your data is not accessible to the creators of the underlying large language models (LLMs).
- Your data is not accessible to third-party products, or services.
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