Customer signal
- Support triage 2026-06 (Pylon + Slack harvest)
- Recurring SSO IdP misconfiguration questions
Symptom
Developers find error codes in sso/reference/sso-integration-errors.mdx but the page is noindex and not linked from a journey troubleshooting entry.
Proposed docs placement
Content type: How-to hub
File path: src/content/docs/sso/guides/troubleshooting.mdx
Journey phase: Modular SSO → Guides (before Go live)
Escalation: medium (new page + sidebar)
Acceptance criteria
Customer signal
Symptom
Developers find error codes in
sso/reference/sso-integration-errors.mdxbut the page isnoindexand not linked from a journey troubleshooting entry.Proposed docs placement
Content type: How-to hub
File path:
src/content/docs/sso/guides/troubleshooting.mdxJourney phase: Modular SSO → Guides (before Go live)
Escalation: medium (new page + sidebar)
Acceptance criteria
sso-integration-errorsreferencesso/guides/test-sso.mdxand launch checklistnoindexfrom error reference or link prominently from hub