Login issues in SMTP make outgoing emails stuck after 5 failures

[dcaliste]

Not a bug per se, but just a note for possible improvement.

Currently, an outgoing email failing 5 times is marked with dontSend and is ignored during any transmitMessages action. This situation can happen when for instance login is failing because of outdated credentials, or mistyped attempts... Then the email stays in the out going mail folder and don't react to any sending action, leaving the user wondering what happened.

Possible improvement may include to mark email only for sending issue and not any other kind of issue during the transmitMessage action.

[pvuorela]

Hm, yea, maybe there could be some differences based on the error code. Login / networking errors keeping on continuing while protocol errors or server refusing to accept the message eventually setting the dontSend.

[ExTechOp]

Disabling retrying is a better solution than what was the standard mobile client behavior still a few years ago: any error just caused a retry (pretty much as fast as the software could run), so incorrect passwords in the client would quickly end up locking your account.

[dcaliste]

Indeed, one should just add a possibility for the user to understand the problem and resolve the situation without having to remove an entry in a database by hand.

I'm not planning to remove the maximum retries ;-)