Add some method to collect user feedback

[leesharma]

If I'm a user on the site and I encounter an error, an unexpected interface, or something else annoying, I'd like a way of giving feedback to the development team. We already auto-open issues for runtime errors (see #118 for an example of this), but that won't catch everything.

To make development life easy, this would ideally be integrated with something that we already use–Github Issues, slack, etc. This is also volunteer work for a non-profit, so we have no budget to speak of; paid services won't work.

Some possibilities:

• Add some third-party service like UserReport. Do they have a way of integrating with issues? Does another service?

• Put a "Questions or comments? Send us an email at " or something in the footer. This doesn't integrate with anything, but it might be a reasonable stop-gap solution.

• Build something ourselves to collect feedback.

[parkerduckworth]

I would like to contribute! Is there a specific view you want this to appear on?

[leesharma]

@parkerduckworth Awesome!

All of them! I'd add something to the layout file (app/views/layouts/application.html.erb)–maybe a footer or one of those floating feedback things on the side?

[leesharma]

@parkerduckworth Now that you've had a chance to look around the codebase a bit, I wanted to check in. Do you have any blockers/questions about the issue?

[leesharma]

I'm freeing up this issue. If you are working on it, let me know and I'll mark it back as "In Progress".

[UJKhokhar]

@leesharma I'd like to tackle this

[invacuo]

@UJKhokhar Awesome. Go for it!

[gkiely]

Would you be up for gathering user feedback with Userjoy?
It's not in beta yet but I'll be launching it in the next couple of weeks. Totally free for open source projects. Might save you some time?