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Deploying Support App with Microsoft Intune

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Jordy Witteman edited this page Oct 29, 2025 · 1 revision

Introduction

Configuring the Support App for Microsoft Intune is the easiest with the following steps:

  • Prepare the plist file with your key values and save as nl.root3.support.plist. We recommend using Configurator Mode and exporting the configuration as a Property List.
  • Remove the XML header and only keep the key/values inside the dictionary. Check the example file below:
<key>Title</key>
<string>Hi $LocalFullName!</string>
<key>Logo</key>
<string>/PATH/TO/IMAGE</string>
<key>LogoDarkMode</key>
<string>/PATH/TO/IMAGE</string>
<key>NotificationIcon</key>
<string>/PATH/TO/IMAGE</string>
<key>StatusBarIconNotifierEnabled</key>
<true/>
...
  • Log into intune.microsoft.com > Devices > macOS > Configuration > Create > New Policy
  • Choose for Templates > Preference file
  • Set the preference domain to nl.root3.support
  • Upload the property list
  • Complete the Assignments and Save
microsoft_intune_configuration

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