New Phone - Unable to Backup or Restore Secrets file

[spence91]

hi

When I try to import - I'm unable to see any files to restore (I've placed both the backup file and the export .csv file on the root dir of both the internal and SD card) - when I try to back up - I see the "uh oh. unable to [save|export] your secrets"

I'm running Android M - and I have set the SD card as the default storage. I've allowed all permissions that the app has requested.

Am I doing something wrong?

[rogerta]

What version of secrets are you using? There was a recent fix for permission problems that affected android M and later.

[spence91]

Hi, thanks for the fast reply - It's version 2.5.

Phone model is Huawei Honor 5C

[spence91]

Hi - just wanted to clarify what's happening: I have the secrets file on the root DIR of the SD card - and when I try to restore I only get the time diffs, no option to select the file.

Here's where the secrets file is: http://imgur.com/a/735oN

This is what I see when I try to restore: http://imgur.com/a/2IFdh

(apologies for closing and re-opening the issue)

[rogerta]

Can you verify that the path to the "SD CARD" folder is "/sdcard"? Phones with an SD card slot (your phone is one of them) don't necessarily mount that slot as /sdcard. Sometimes /sdcard is actually mapped to the internal storage. If you have a file manager app for your phone, try moving the secrets file to /sdcard and then doing the restore.

[spence91]

I've just downloaded a console app. "ls -l /sdcard" shows a symlink that points to "/storage/sdcard1".

"ls -l /storage/sdcard1" returns "No such file or directory".

My SD card is mounted at "/storage/3D7D-92AC/" - which is what that picture shows.

[rogerta]

Go to storage in settings and change the default storage to external SD
card. Different phone manufacturers do this differently, and I don't have a
phone like yours, so I can't be more specific, sorry. Let MO know how it
goes.

Thanks,
Roger

On Aug 19, 2016 10:15 AM, "spence91" notifications@github.com wrote:

I've just downloaded a console app. "ls -l /sdcard" shows a symlink that
points to "/storage/sdcard1".

"ls -l /storage/sdcard1" returns "No such file or directory".

My SD card is mounted at "/storage/3D7D-92AC/" - which is what that
picture shows.

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[spence91]

The default storage has already been changed to external SD, as was mentioned in the original post. It's annoying that my phone doesn't seem to conform to the standard, but there you go.

I'm going to download Android studio and try to compile secrets with a different set of paths suitable for my phone.

[rogerta]

Hi Spencer,

Sorry for delay. If you're a developer, and you're willing to make a
change to fix this, that's awesome! I'd be happy to accept a pull request
too. Would be great to have secrets use some kind of search path. Might
be good to keep using '/sdcard' for backward compat, but also use the
storage api to get the location of all "external" storage devices, the
default downloads location, etc.

Roger Tawa
http://tawacentral.net/
[When you stop, you're done.]

On Mon, Aug 22, 2016 at 10:05 AM, spence91 notifications@github.com wrote:

The default storage has already been changed to external SD, as was
mentioned in the original post. It's annoying that my phone doesn't seem to
conform to the standard, but there you go.

I'm going to download Android studio and try to compile secrets with a
different set of paths suitable for my phone.

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