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We are currently getting an unhandled 500 server error on production because the SMTP credentials we were using were invalidated. Now whenever somebody tries to sign up for a shift it says "Whoops. Something went wrong" because the SMTP server is rejecting our username / password.
[2020-05-24 08:20:16] prod.ERROR: Expected response code 250 but got code "535", with message "535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8 https://support.google.com/mail/?p=BadCredentials 2sm1105625pfd.163 - gsmtp
" {"userId":1,"email":"rachel@wetfish.net","exception":"[object] (Swift_TransportException(code: 535): Expected response code 250 but got code \"535\", with message \"535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8 https://support.google.com/mail/?p=BadCredentials 2sm1105625pfd.163 - gsmtp
\" at /home/voldb/laravel-voldb/laravel/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php:419)
Fortunately users can still sign up for shifts despite the error message because sending a notification is the last step of the process.
The text was updated successfully, but these errors were encountered:
Possible solution: SMTP configuration errors should be handled gracefully by notifying end users via a flash message that they signed up for the shift but an email confirmation could not be sent due to the SMTP error.
"Success! You've signed up for this shift."
"Warning: Unable to send email confirmation, SMTP error. Please notify the administrator of this volunteer database."
We are currently getting an unhandled 500 server error on production because the SMTP credentials we were using were invalidated. Now whenever somebody tries to sign up for a shift it says "Whoops. Something went wrong" because the SMTP server is rejecting our username / password.
Fortunately users can still sign up for shifts despite the error message because sending a notification is the last step of the process.
The text was updated successfully, but these errors were encountered: