NLP, Twitters
In this work, the main research questions were the following:
- What does COVID-19 impact on Airbnb usage in the U.S. by the popularity analytics of Airbnb tweets?
- What does COVID-19 impact on Airbnb users’ perception of its service in the U.S. by the sentimental analysis of Airbnb tweets?
- How durable psychological impact does COVID-19 leave on Airbnb users in the U.S. by the voice analytics of COVID-19 keyword?
- What topics and keywords do Airbnb users mention during the period of COVID-19 by the topic mining analytics of Airbnb tweets?