Migration DB Stuck

[talkaboutdesign]

Was trying to migrate data to MongoLabs and pressed cancel during the process. Typed in wrong url.

Now I am stuck on this screen and can't retry the process.

[gfosco]

cc @drew-gross

[jamesyu]

yep this is a bug, we're working on it

[francocorreasosa]

+1

[jamiechapman]

+1, the UI allowed me to retry today — after about 20 minutes of migrationState=1 (with a 4 month secondsRemainingStr) the export eventually failed to state 7 and showed up as cancelled in the web UI.

We're using a mongolab M1 instance with failIndexKeyToLong set as suggested in the guide with SSL too. We have roughly have about 40 million objects stored on Parse, so I'm wondering if the process which 'snapshots' the data is somehow timing out and thus causing the migration to prematurely cancel itself?


[JcMinarro]

+1

[talkaboutdesign]

FYI, mine is stuck on this screen for a day.

[JcMinarro]

It is broken. I have done a new proyect with only 2 installations and 2 users and it does not work.
I am on the smae screen @talkaboutdesign

[gfosco]

Ok, sorry about this delay... Checking on the status of this tool internally.

[aaronrau]

Hi, I was trying to migrate data to MongoLabs as well but to their Shared Plan unfortunately it failed and is stuck.

Turns out that from their support team, the Shared Plan failedIndexKeyToLong is set to true.

Is it possible to get an error log from the migration tool to show that my migration is failing due to this setting? MongoLabs is willing to change that parameter.

[talkaboutdesign]

Still same after 36 hours.

[hafizapp]

How can I re-initiate the migration process?

Now I am stuck on this page. Please help

@jamesyu

[francocorreasosa]

@hafizapp Go to App Settings and start the migration again. It works fine.

[hafizapp]

@francocorreasosa I am really sorry, still it showing this for me. And it don't allow me to start the migration process again.

Thanks