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I just Renewed My Subscription and Even though i have 5h level = 97% left its saying limit hit reset on 6 july (thats the Total period of my subscription) #26778

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@janalihassan

What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.602.40724

What subscription do you have?

PLUS

What platform is your computer?

Windows 11 x64

What issue are you seeing?

SO, As I mentioned above i just renewed my Subscription of Codex today. And i started working. Gave prompt to codex it started working and then bam. IT GOT STUCK!!! saying i have reached my limit and which is gonna be reset on 6-july-2026 and today is 6-june-2026 meaning after a whole MONTH!!! LIKE WHATTT? thats the entire subscription period. i have triend logging out multiple time, reinstall app multiple Times , Restart my PC, and even cleared the session. NOW IDKKK what else to do anymore! anyone got any fix? do lemme

What steps can reproduce the bug?

IDK maybe me subscribing again?

What is the expected behavior?

I cant Send any Prompt or do any work

Additional information

Image

Activity

  1. added
    appIssues related to the Codex desktop app
    on Jun 6, 2026
  2. added
    bugSomething isn't working
    rate-limitsIssues related to rate limits, quotas, and token usage reporting
    on Jun 6, 2026
  3. github-actions commented on Jun 6, 2026

    @github-actions
    Contributor

    Potential duplicates detected. Please review them and close your issue if it is a duplicate.

    Powered by Codex Action

  4. jaylex32 commented on Jun 6, 2026

    @jaylex32

    they wont fix it, this have like 2 weeks already with the same issue where it eats tokens and they wont do anything about it,

  5. codelabyz commented on Jun 8, 2026

    @codelabyz

    OpenAI is based in California. You can also file a complaint with the California Attorney General here: https://oag.ca.gov/contact/consumer-complaint-against-business-or-company Don’t bother with the BBB here: https://www.bbb.org/us/ca/san-francisco/profile/computer-software/openai-llc-1116-888255 They ignore the BBB with hundreds of complaints unreplied to.

    Their address from the BBB site is below:

    OpenAI, LLC
    3180 18th St Ste 100
    San Francisco, CA 94110-2042

    In your complaint, include the screenshots or documents you have available. Remember, be specific and don’t vent. The person reading your complaint should be able to clearly understand it without contacting you for any additional information. It will take awhile to process, but you should have a reply about it soon.

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