Content usability review

[jpmckinney]

Common content usability problems include (which may or may not exist in the docs):

• Not cutting to the chase, e.g. burying the lede
• Not providing enough context or examples
• Wrong information at the wrong time (e.g. too much detail too early)
• Unclear labels or too little sign-posting for unfamiliar users (i.e. need clearer menu options and headings)
• Inappropriate content for certain users (e.g. JSON blob on page for policy persona)
• The higher-level content ought to be shallower in the content tree, and the granular-level content deeper

From CRM-3204