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Nvda does not announce checkbox status in software c cleaner #6887

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fernando-jose-silva opened this issue Feb 14, 2017 · 19 comments
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@fernando-jose-silva
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Nvda does not announce the state of the checkboxes when browsing the list of items to be deleted on the computer.
To test:
Open software c cleaner in its last version 5.27.
Press enter on the "clean" option.
Navigate with a tab to the tree.
Now navigate with the arrows up and down.
The expected is that the nvda read whether the option is selaged or not.
What happens is that nvda does not read the status of the option.
Press Space. It is expected that nvda will read if the option has been cleared or checked.
What happens is that the status of the selection is not informed.
Also when browsing this list it would be interesting to hear the information of the space of the files found, and the amount of files that will be deleted.
Nvda verção next 13881.
Follow the log.

IO - inputCore.InputManager.executeGesture (10:56:00):
Input: kb(laptop):space
IO - speech._speakSpellingGen (10:56:00):
Speaking character u'espa\xe7o'
IO - inputCore.InputManager.executeGesture (10:56:03):
Input: kb(laptop):space
IO - speech._speakSpellingGen (10:56:03):
Speaking character u'espa\xe7o'
IO - inputCore.InputManager.executeGesture (10:56:07):
Input: kb(laptop):NVDA+f1
INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo (10:56:07):
Developer info for navigator object:
name: u'ccsetup527.exe'
role: ROLE_LISTITEM
states: STATE_FOCUSABLE, STATE_SELECTABLE, STATE_FOCUSED, STATE_SELECTED
isFocusable: True
hasFocus: 1
Python object: <NVDAObjects.Dynamic_UIItemListItemUIA object at 0x0ABA0B70>
Python class mro: (<class 'NVDAObjects.Dynamic_UIItemListItemUIA'>, <class 'NVDAObjects.UIA.UIItem'>, <class 'NVDAObjects.UIA.ListItem'>, <class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>, <class 'baseObject.ScriptableObject'>, <class 'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: (286, 267, 574, 22)
value: ''
appModule: <'explorer' (appName u'explorer', process ID 24708) at address 5335a50>
appModule.productName: u'Sistema operacional Microsoft\xae Windows\xae'
appModule.productVersion: u'10.0.14393.0'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 199236
windowClassName: u'DirectUIHWND'
windowControlID: 0
windowStyle: 1442840576
windowThreadID: 53964
windowText: u''
displayText: u'ccsetup527.exe 14/ 02/ 2017 10:43 Aplicativo 9.045 KB'
UIAElement: <POINTER(IUIAutomationElement) ptr=0x78e5dc8 at ab5cc10>
UIA automationID: 2
UIA frameworkID: DirectUI
UIA runtimeID: (24708, 169425584, 0)
UIA providerDescription: [pid:24708,hwnd:0x0 Main(parent link):Unidentified Provider (unmanaged:explorerframe.dll)]
UIA className: UIItem

@fernando-jose-silva
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Using windows 10 14393 64bit

@Brian1Gaff
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Brian1Gaff commented Feb 14, 2017 via email

@fernando-jose-silva
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Yes, I did the tests on an installed nvda.
Thank you.

@bhavyashah
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@fernando-jose-silva Does this still occur for you? Using NVDA 2017.3 RC 1 and a recent version of CCleaner, Internet Explorer is the first item of the tree view and NVDA does report that it is expanded and checked. Pressing Spacebar also triggered NVDA to report the state change accurately. I do vaguely recall encountering the issue you describe in the past, but at present, probably due over time and versions, this has evidently been fixed. If you can confirm my results, we can safely close this ticket as worksforme. @ehollig

@fernando-jose-silva
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Unfortunately for me the problem still occurs.
I am using the nvda next 14327 and the "c cleaner" 5.33 64bits, the windows is the 10 15063.540 64bits.
I believe this should be dependent on windows and if the software is 64 bit.
Thank you very much.

@Lanie-Carmelo
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Lanie-Carmelo commented Aug 21, 2017 via email

@Brian1Gaff
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Brian1Gaff commented Aug 21, 2017 via email

@fernando-jose-silva
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fernando-jose-silva commented Aug 21, 2017 via email

@Brian1Gaff
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Brian1Gaff commented Aug 21, 2017 via email

@fernando-jose-silva
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fernando-jose-silva commented Aug 21, 2017 via email

@Lanie-Carmelo
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Lanie-Carmelo commented Aug 22, 2017 via email

@Brian1Gaff
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Brian1Gaff commented Aug 22, 2017 via email

@k-kolev1985
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Yes, I also have this issue and for me NVDA does not see the check boxes as such - only as tree view items. I'm running the latest "next" snapshot of NVDA on a Windows 10 64-bit system. CCleaner is the latest version and it is also 64-bit, because that is what you get when you install CCleaner on a 64-bit system. But I think this is a problem of CCleaner and not of NVDA. I've been complaining to the CCleaner developers in their forum and on their Facebook page about accessibility issues related to high-contrast mode of Windows not supported by CCleaner, they say they'll look into it, but haven't done anything about it yet. So good luck make them listen to your complains... :)

@Brian1Gaff
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Brian1Gaff commented Aug 22, 2017 via email

@Qchristensen
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Has anyone looked at this issue recently? I had a report from a user on Twitter just now that this issue is still present.

@fernando-jose-silva
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I still have this problem.
windows 10 64bit 17763.348
nvda alfa 16874
c cleaner 5.54 64bit
log:
cc.txt

@agtheblade
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Hello. This is still true with 2019.3 beta 2 and ccleaner version 5.63.

@Brian1Gaff
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Brian1Gaff commented Jan 24, 2020 via email

@Adriani90
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This works as expected in NVDA Version: alpha-21196,4840e5fb and CCleaner Version 5.72.7994. Closing as works for me.

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