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A next-generation Customer Relationship Management (CRM) system tailored for Indian businesses, blending modern UI, real-time analytics, and AI-driven insights to empower smarter decisions and customer success.

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nirakar24/InsightSync2.0

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🧠 InsightSync CRM

A next-generation Customer Relationship Management (CRM) system tailored for Indian businesses, blending modern UI, real-time analytics, and AI-driven insights to empower smarter decisions and customer success.


🚀 Key Features

Intelligent Dashboard
Track real-time business performance with dynamic charts, KPIs, and predictive trends.

👥 Customer Management
360° customer profiles with behavioral insights, segmentation, and lifetime value tracking.

📦 Product Catalog
Organize and monitor inventory with detailed product pages and real-time performance graphs.

📈 Sales Pipeline
AI-powered win probability calculations and visual pipeline flow to maximize conversions.

🎫 Support Ticket System
Effortless issue tracking and resolution through an integrated customer support module.

🔍 Advanced Analytics
Powerful predictive models, including churn prediction with 90% accuracy, help reduce attrition and optimize engagement.


🛠 Tech Stack

⚛️ Frontend

  • React.js with TypeScript for a scalable UI
  • Tailwind CSS for modern, utility-first styling
  • Recharts for responsive and insightful data visualizations
  • React Query for smart data fetching and caching
  • Wouter for lightweight routing

🧩 Backend

  • Express.js with TypeScript for a robust server-side foundation
  • Drizzle ORM for type-safe database operations
  • WebSocket support for real-time interactions
  • Session-based authentication for secure access

📦 Project Structure

├── client/      # Frontend - React application
├── server/      # Backend - Express.js application
└── shared/      # Shared TypeScript types and validation schemas

📊 Results

Below are screenshots demonstrating key results and visualizations from the InsightSync CRM project:

1. Overview Dashboard

image


2. Product Insights and Trends

image


3. Churn Prediction Output

image


4. Support Ticket

image



🧪 Available Scripts

Command Description
npm run dev Start development server
npm run build Build for production
npm run start Start the production server
npm run check Run TypeScript type checks
npm run db:push Push schema updates to the database

⚙️ Getting Started

  1. Clone the repository
git clone https://github.com/your-username/insightsync-crm.git
  1. Install dependencies
npm install
  1. Run development server
npm run dev

The app will be running at http://0.0.0.0:5000.


📄 License

MIT License.
© 2025 InsightSync. Built for Indian businesses.

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A next-generation Customer Relationship Management (CRM) system tailored for Indian businesses, blending modern UI, real-time analytics, and AI-driven insights to empower smarter decisions and customer success.

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