OCC app:enable process stop with "Could not download app twofactor_totp" #1063
Description
Steps to reproduce
- Update Nextcloud from 20.0.5 to 20.0.6
Expected behaviour
App gets enabled after the "occ upgrade" process.
Actual behaviour
The occ app:enable process failed with
user@server: sudo -u www-data -g www-data php -f nextcloud/occ app:enable twofactor_totp --verbose
Could not download app twofactor_totp`
Now I am not able to login again due I am missing my backup codes so I tried also
sudo -u www-data -g www-data php -f nextcloud/occ app:disable twofactor_backupcodes
twofactor_backupcodes can't be disabled.
Server configuration
Operating system:
Debian 10
Web server:
Apache
Database:
PostgreSQL
PHP version:
php7.4
Version: (see admin page)
20.0.6
Updated from an older version or fresh install:
Upgrading from 20.0.5
List of activated apps:
sudo -u www-data -g www-data php -f nextcloud/occ app:list
Enabled:
- accessibility: 1.6.0
- activity: 2.13.4
- admin_audit: 1.10.0
- apporder: 0.11.0
- breezedark: 20.0.3
- bruteforcesettings: 2.0.1
- calendar: 2.1.3
- checksum: 1.0.1
- cloud_federation_api: 1.3.0
- contacts: 3.4.3
- contactsinteraction: 1.1.0
- dashboard: 7.0.0
- dav: 1.16.2
- extract: 1.3.0
- federatedfilesharing: 1.10.2
- federation: 1.10.1
- files: 1.15.0
- files_antivirus: 3.1.1
- files_downloadactivity: 1.9.0
- files_external: 1.11.1
- files_linkeditor: 1.1.3
- files_markdown: 2.3.1
- files_pdfviewer: 2.0.1
- files_retention: 1.9.0
- files_rightclick: 0.17.0
- files_sharing: 1.12.2
- files_trackdownloads: 1.9.0
- files_trashbin: 1.10.1
- files_videoplayer: 1.9.0
- flowupload: 1.1.2
- groupfolders: 8.2.0
- impersonate: 1.7.0
- logreader: 2.5.0
- lookup_server_connector: 1.8.0
- maps: 0.1.8
- notes: 3.5.1
- notifications: 2.8.0
- oauth2: 1.8.0
- password_policy: 1.10.1
- passwords: 2020.12.2
- photos: 1.2.3
- previewgenerator: 3.1.0
- privacy: 1.4.0
- provisioning_api: 1.10.0
- quota_warning: 1.9.1
- recommendations: 0.8.0
- serverinfo: 1.10.0
- settings: 1.2.0
- sharebymail: 1.10.0
- tasks: 0.13.6
- text: 3.1.0
- theming: 1.11.0
- twofactor_backupcodes: 1.9.0
- updatenotification: 1.10.0
- user_status: 1.0.1
- video_converter: 1.0.0
- viewer: 1.4.0
- weather_status: 1.0.0
- workflowengine: 2.2.0
Disabled:
- bookmarks
- comments
- encryption
- files_versions
- firstrunwizard
- metadata
- nextcloud_announcements
- support
- survey_client
- systemtags
- user_ldap
The content of config/config.php:
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"updater.secret": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "20.0.6.1",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"log_type": "syslog",
"logfile": "",
"logdateformat": "d-m-Y H:i:s",
"logtimezone": "Europe\/Berlin",
"loglevel": 2,
"syslog_tag": "nextCloud_my-domain",
"forcessl": true,
"maintenance": false,
"trusted_domains": [
"cloud.my-domain.net",
"c.my-domain.net"
],
"mail_smtpmode": "sendmail",
"mail_smtpauthtype": "PLAIN",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"xframe_restriction": false,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"forceSSLforSubdomains": true,
"mail_smtpport": "25",
"cron_log": true,
"cron.lockfile.location": "\/var\/log\/apache2",
"trashbin_retention_obligation": "auto",
"versions_retention_obligation": "disabled",
"activity_expire_days": 730,
"log_rotate_size": 15728640,
"debug": false,
"filelocking.enabled": true,
"filelocking.ttl": 3600,
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.local": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0,
"timeout": 5,
"dbindex": 0
},
"minimum.supported.desktop.version": "2.6.4",
"quota_include_external_storage": false,
"enable_previews": true,
"preview_max_x": 1024,
"preview_max_y": 1024,
"preview_max_scale_factor": 10,
"preview_max_filesize_image": 25,
"appstore.experimental.enabled": true,
"appstoreenabled": true,
"appcodechecker": true,
"updatechecker": true,
"has_internet_connection": true,
"check_for_working_webdav": true,
"check_for_working_wellknown_setup": true,
"check_for_working_htaccess": true,
"asset-pipeline.enabled": true,
"defaultapp": "files",
"knowledgebaseenabled": true,
"enable_avatars": true,
"allow_user_to_change_display_name": true,
"skeletondirectory": "",
"htaccess.RewriteBase": "\/",
"upgrade.disable-web": true,
"updater.release.channel": "stable",
"overwrite.cli.url": "https:\/\/cloud.my-domain.net",
"theme": "fairnatics-owncloud-theme",
"login_form_autocomplete": false,
"twofactor_enforced": "false",
"twofactor_enforced_groups": ['admin'],
"twofactor_enforced_excluded_groups": [],
"mail_sendmailmode": "pipe",
"app_install_overwrite": [
"files_downloadactivity",
"metadata",
"flowupload",
"video_converter",
"twainwebscan",
"files_trackdownloads",
"checksum",
"files_retention",
"breezedark"
],
"data-fingerprint": "2a66b4d352f86a0a6953e08dgf9887dc"
}
}
ro
Client configuration
Browser:
Operating system:
Logs
Web server error log
Server log (data/nextcloud.log)
Nothing will written into any logs
Browser log