Closed
Description
⚠️ This issue respects the following points: ⚠️
- This is a bug, not a question or a configuration/webserver/proxy issue.
- This issue is not already reported on Github (I've searched it).
- Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- I agree to follow Nextcloud's Code of Conduct.
Bug description
As suggested by the title it seems that the "Usage survey" is not working from a lot time ago several versions before.
I could not report this issue sooner because I almost forgot.
When I call to make the report manually, it seems that the nextcloud log which is accesible online reports me this error.
When I checked other people issues here, it seems that this worked for them.
Steps to reproduce
- Log in with an Admin account
- Go to Settings > Usage survey
- Click on the button to send the survey
Expected behavior
The report to be sent successfully.
Installation method
Official Docker image
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.0
Web server
Apache (supported)
Database engine version
SQlite
Is this bug present after an update or on a fresh install?
Updated to a major version (ex. 22.2.3 to 23.0.1)
Are you using the Nextcloud Server Encryption module?
No response
What user-backends are you using?
- Default user-backend (database)
- LDAP/ Active Directory
- SSO - SAML
- Other
Configuration report
{
"system": {
"htaccess.RewriteBase": "\/",
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"192.168.3.2:8080",
"melalandia.tk"
],
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"overwritehost": "melalandia.tk",
"overwriteprotocol": "https",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "sqlite3",
"version": "23.0.1.2",
"overwrite.cli.url": "https:\/\/melalandia.tk",
"installed": true,
"maintenance": false,
"theme": "",
"loglevel": 0,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauthtype": "LOGIN",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpsecure": "ssl",
"app_install_overwrite": [
"social",
"socialsharing_email",
"drawio",
"circles",
"joplin",
"files_texteditor",
"calendar",
"onlyoffice",
"bruteforcesettings",
"tasks"
]
}
}
List of activated Apps
Enabled:
- accessibility: 1.9.0
- activity: 2.15.0
- admin_audit: 1.13.0
- bruteforcesettings: 2.3.0
- calendar: 3.0.5
- circles: 23.0.1
- cloud_federation_api: 1.6.0
- cms_pico: 1.0.17
- comments: 1.13.0
- contacts: 4.0.7
- contactsinteraction: 1.4.0
- dashboard: 7.3.0
- dav: 1.21.0
- deck: 1.6.0
- drawio: 1.0.2
- federatedfilesharing: 1.13.0
- federation: 1.13.0
- files: 1.18.0
- files_automatedtagging: 1.13.0
- files_external: 1.15.0
- files_pdfviewer: 2.4.0
- files_rightclick: 1.2.0
- files_sharing: 1.15.0
- files_texteditor: 2.14.0
- files_trashbin: 1.13.0
- files_versions: 1.16.0
- files_videoplayer: 1.12.0
- fileslibreofficeedit: 1.0.4
- firstrunwizard: 2.12.0
- forms: 2.4.0
- logreader: 2.8.0
- lookup_server_connector: 1.11.0
- mail: 1.11.6
- maps: 0.1.10
- nextcloud_announcements: 1.12.0
- notes: 4.3.0
- notifications: 2.11.1
- oauth2: 1.11.0
- onlyoffice: 7.3.0
- password_policy: 1.13.0
- phonetrack: 0.7.0
- photos: 1.5.0
- polls: 3.4.2
- privacy: 1.7.0
- provisioning_api: 1.13.0
- recommendations: 1.2.0
- riotchat: 0.11.0
- serverinfo: 1.13.0
- settings: 1.5.0
- sharebymail: 1.13.0
- socialsharing_email: 2.4.0
- support: 1.6.0
- survey_client: 1.11.0
- systemtags: 1.13.0
- tasks: 0.14.2
- text: 3.4.0
- theming: 1.14.0
- twofactor_backupcodes: 1.12.0
- twofactor_totp: 6.2.0
- twofactor_u2f: 6.3.0
- updatenotification: 1.13.0
- user_status: 1.3.1
- viewer: 1.7.0
- weather_status: 1.3.0
- workflowengine: 2.5.0
Disabled:
- encryption: 2.6.0
- spreed: 13.0.2
- user_ldap
Nextcloud Signing status
No errors have been found.
Nextcloud Logs
{
"reqId": "nutlpqy6JCBVhjdffIyu",
"level": 3,
"time": "2022-02-05T11:06:22+00:00",
"remoteAddr": "192.168.3.1",
"user": "Admin",
"app": "no app in context",
"method": "POST",
"url": "/ocs/v2.php/apps/survey_client/api/v1/report?format=json",
"message": "Call to undefined method OC\\DB\\ConnectionAdapter::getParams() in file '/var/www/html/apps/survey_client/lib/Categories/Database.php' line 141",
"userAgent": "Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gecko/20100101 Firefox/91.0",
"version": "23.0.1.2",
"exception": {
"Exception": "Exception",
"Message": "Call to undefined method OC\\DB\\ConnectionAdapter::getParams() in file '/var/www/html/apps/survey_client/lib/Categories/Database.php' line 141",
"Code": 0,
"Trace": [{
"file": "/var/www/html/lib/private/AppFramework/App.php",
"line": 157,
"function": "dispatch",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->",
"args": [{
"__class__": "OCA\\Survey_Client\\Controller\\EndpointController"
}, "sendReport"]
}, {
"file": "/var/www/html/lib/private/Route/Router.php",
"line": 302,
"function": "main",
"class": "OC\\AppFramework\\App",
"type": "::",
"args": ["OCA\\Survey_Client\\Controller\\EndpointController", "sendReport", {
"__class__": "OC\\AppFramework\\DependencyInjection\\DIContainer"
}, {
"_route": "ocs.survey_client.Endpoint.sendReport"
}]
}, {
"file": "/var/www/html/ocs/v1.php",
"line": 62,
"function": "match",
"class": "OC\\Route\\Router",
"type": "->",
"args": ["/ocsapp/apps/survey_client/api/v1/report"]
}, {
"file": "/var/www/html/ocs/v2.php",
"line": 23,
"args": ["/var/www/html/ocs/v1.php"],
"function": "require_once"
}],
"File": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
"Line": 158,
"Previous": {
"Exception": "Error",
"Message": "Call to undefined method OC\\DB\\ConnectionAdapter::getParams()",
"Code": 0,
"Trace": [{
"file": "/var/www/html/apps/survey_client/lib/Categories/Database.php",
"line": 76,
"function": "databaseSize",
"class": "OCA\\Survey_Client\\Categories\\Database",
"type": "->",
"args": []
}, {
"file": "/var/www/html/apps/survey_client/lib/Collector.php",
"line": 138,
"function": "getData",
"class": "OCA\\Survey_Client\\Categories\\Database",
"type": "->",
"args": []
}, {
"file": "/var/www/html/apps/survey_client/lib/Collector.php",
"line": 158,
"function": "getReport",
"class": "OCA\\Survey_Client\\Collector",
"type": "->",
"args": []
}, {
"file": "/var/www/html/apps/survey_client/lib/Controller/EndpointController.php",
"line": 94,
"function": "sendReport",
"class": "OCA\\Survey_Client\\Collector",
"type": "->",
"args": []
}, {
"file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
"line": 217,
"function": "sendReport",
"class": "OCA\\Survey_Client\\Controller\\EndpointController",
"type": "->",
"args": []
}, {
"file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
"line": 126,
"function": "executeController",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->",
"args": [{
"__class__": "OCA\\Survey_Client\\Controller\\EndpointController"
}, "sendReport"]
}, {
"file": "/var/www/html/lib/private/AppFramework/App.php",
"line": 157,
"function": "dispatch",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->",
"args": [{
"__class__": "OCA\\Survey_Client\\Controller\\EndpointController"
}, "sendReport"]
}, {
"file": "/var/www/html/lib/private/Route/Router.php",
"line": 302,
"function": "main",
"class": "OC\\AppFramework\\App",
"type": "::",
"args": ["OCA\\Survey_Client\\Controller\\EndpointController", "sendReport", {
"__class__": "OC\\AppFramework\\DependencyInjection\\DIContainer"
}, {
"_route": "ocs.survey_client.Endpoint.sendReport"
}]
}, {
"file": "/var/www/html/ocs/v1.php",
"line": 62,
"function": "match",
"class": "OC\\Route\\Router",
"type": "->",
"args": ["/ocsapp/apps/survey_client/api/v1/report"]
}, {
"file": "/var/www/html/ocs/v2.php",
"line": 23,
"args": ["/var/www/html/ocs/v1.php"],
"function": "require_once"
}],
"File": "/var/www/html/apps/survey_client/lib/Categories/Database.php",
"Line": 141
},
"CustomMessage": "--"
},
"id": "61fe5c73ee3d7"
}
Additional info
This issue started several versions ago, I reported the exact cause of error for log and the server is behind a reverse proxy server which is also Apache HTTPD.
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