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New message notification is usually not displayed #5321

@Ho551

Description

@Ho551

Steps to reproduce

  1. Open random chat
  2. Send a new message

Expected behaviour

User should get a notification by ervery single message

Actual behaviour

Most of the time no notification is showed. Messages are usually sent by iOS app.

Talk app

Talk app version: 11.1.1

Custom Signaling server configured: no

Custom TURN server configured: yes

Custom STUN server configured: yes

Browser

Microphone available: yes

Camera available: yes

Operating system: Windows/iOS

Browser name: Chrome/Edge(Chromium)/Safari/iOS app

Server configuration

Operating system: Ubuntu 18.04

Web server: Apache

Database: MariaDB 10.5.9

PHP version: 8.0.2 with FPM

Nextcloud Version: 21.0.0

List of activated apps:

Details ``` Enabled: - accessibility: 1.7.0 - activity: 2.14.3 - admin_audit: 1.11.0 - announcementcenter: 5.0.0 - apporder: 0.12.0 - audioplayer: 3.1.0 - bruteforcesettings: 2.0.1 - calendar: 2.1.3 - camerarawpreviews: 0.7.10 - cloud_federation_api: 1.4.0 - comments: 1.11.0 - contacts: 3.4.3 - contactsinteraction: 1.2.0 - dashboard: 7.1.0 - dav: 1.17.1 - deck: 1.3.0 - documentserver_community: 0.1.9 - drawio: 0.9.9 - external: 3.8.1 - extract: 1.3.1 - federatedfilesharing: 1.11.0 - federation: 1.11.0 - files: 1.16.0 - files_external: 1.12.0 - files_lock: 20.0.0 - files_pdfviewer: 2.1.0 - files_rightclick: 1.0.0 - files_sharing: 1.13.1 - files_trashbin: 1.11.0 - files_versions: 1.14.0 - files_videoplayer: 1.10.0 - firstrunwizard: 2.10.0 - forms: 2.2.0-beta.1 - groupfolders: 9.0.0 - logreader: 2.6.0 - lookup_server_connector: 1.9.0 - mail: 1.9.1 - maps: 0.1.8 - nextcloud_announcements: 1.10.0 - notifications: 2.9.0 - oauth2: 1.9.0 - onlyoffice: 6.3.0 - password_policy: 1.11.0 - passwords: 2021.2.0 - photos: 1.3.0 - polls: 1.7.5 - previewgenerator: 3.1.1 - privacy: 1.5.0 - provisioning_api: 1.11.0 - recommendations: 1.0.0 - serverinfo: 1.11.0 - settings: 1.3.0 - sharebymail: 1.11.0 - spreed: 11.1.1 - support: 1.4.0 - survey_client: 1.9.0 - systemtags: 1.11.0 - tasks: 0.13.6 - text: 3.2.0 - theming: 1.12.0 - twofactor_backupcodes: 1.10.0 - updatenotification: 1.11.0 - user_status: 1.1.1 - viewer: 1.5.0 - workflowengine: 2.3.0 Disabled: - encryption - user_ldap - weather_status ```

Nextcloud configuration:

Details ``` { "system": { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "***REMOVED SENSITIVE VALUE***" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "21.0.0.18", "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "mail_smtpmode": "smtp", "mail_smtpauthtype": "LOGIN", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "587", "mail_smtpauth": 1, "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "mail_smtpsecure": "tls", "memcache.local": "\\OC\\Memcache\\APCu", "filelocking.enabled": "true", "memcache.locking": "\\OC\\Memcache\\Redis", "memcache.distributed": "\\OC\\Memcache\\Redis", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "port": 6379, "password": "***REMOVED SENSITIVE VALUE***", "timeout": 1.5 }, "maintenance": false, "theme": "", "loglevel": 2, "updater.release.channel": "stable", "htaccess.RewriteBase": "\/", "default_phone_region": "DE", "allowNightlyUpdates": [], "app_install_overwrite": [ "drawio", "keeporsweep", "apporder", "bruteforcesettings", "groupfolders", "onlyoffice", "files_lock" ], "onlyoffice": { "verify_peer_off": true } } } ```

Server log (data/nextcloud.log)

Details ``` [nextcloud.log](https://github.com/nextcloud/spreed/files/6090030/nextcloud.log)
</details>

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