Page not found V2.0.0

[roberthr74]

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Steps to reproduce

1. Install SR with sudo -u www-data php occ app:install sharereview
2. Enable it: sudo -u www-data php occ app:enable --groups admin sharereview
3. App Icon to open

Expected behaviour

Old version worked normal and showed shares

Actual behaviour

It shows "Page not found"

Server configuration

Web server: Apache

Database: PostgreSQL

PHP version: 8.4.14

Nextcloud version: 32.0.2

List of activated apps

``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your Nextcloud installation folder ``` Enabled: - activity: 5.0.0-dev.0 - admin_audit: 1.22.0 - analytics: 6.0.1 - app_api: 32.0.0 - auto_groups: 1.6.2 - bruteforcesettings: 5.0.0-dev.0 - calendar: 6.1.0 - circles: 32.0.0 - cloud_federation_api: 1.16.0 - comments: 1.22.0 - contacts: 8.1.0 - contactsinteraction: 1.13.1 - dashboard: 7.12.0 - dav: 1.34.2 - deck: 1.16.2 - federatedfilesharing: 1.22.0 - files: 2.4.0 - files_downloadlimit: 5.0.0-dev.0 - files_pdfviewer: 5.0.0-dev.0 - files_reminders: 1.5.0 - files_sharing: 1.24.1 - files_trashbin: 1.22.0 - files_versions: 1.25.0 - forms: 5.2.3 - groupfolders: 20.1.4 - guests: 4.6.0 - impersonate: 3.0.0 - integration_google: 4.3.0 - logreader: 5.0.0-dev.0 - lookup_server_connector: 1.20.0 - mail: 5.6.1 - metadata: 0.23.0 - notifications: 5.0.0-dev.0 - oauth2: 1.20.0 - onlyoffice: 9.11.0 - ownershiptransfer: 1.3.0 - password_policy: 4.0.0-dev.0 - photos: 5.0.0-dev.1 - privacy: 4.0.0-dev.0 - profile: 1.1.0 - provisioning_api: 1.22.0 - related_resources: 3.0.0-dev.0 - serverinfo: 4.0.0-dev.0 - settings: 1.15.1 - sharebymail: 1.22.0 - sharelisting: 1.3.0 - sharereview: 2.0.0 - systemtags: 1.22.0 - tasks: 0.17.1 - text: 6.0.1 - theming: 2.7.0 - twofactor_backupcodes: 1.21.0 - twofactor_nextcloud_notification: 6.0.0-dev.0 - twofactor_totp: 14.0.0 - twofactor_webauthn: 2.4.1 - updatenotification: 1.22.0 - user_oidc: 8.1.0 - user_status: 1.12.0 - viewer: 5.0.0-dev.0 - webhook_listeners: 1.3.0 - workflowengine: 2.14.0 Disabled: - encryption: 2.20.0 (installed 2.8.1) - federation: 1.22.0 (installed 1.8.0) - files_external: 1.24.0 (installed 1.23.0) - firstrunwizard: 5.0.0-dev.0 (installed 2.7.0) - jitsi: 0.19.0 (installed 0.19.0) - nextcloud_announcements: 4.0.0-dev.0 (installed 1.7.0) - recommendations: 5.0.0-dev.0 (installed 0.8.0) - support: 4.0.0-dev.0 (installed 1.3.0) - survey_client: 4.0.0-dev.0 (installed 1.15.0) - suspicious_login: 10.0.0-dev.0 (installed 4.3.0) - user_backend_sql_raw: 2.0.1 (installed 2.0.1) - user_ldap: 1.23.0 (installed 1.22.0) - user_sql: 4.7.1 (installed 4.7.1) - weather_status: 1.12.0 (installed 1.0.0)

Nextcloud configuration

If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

{
"system": {
"instanceid": "REMOVED SENSITIVE VALUE",
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": [
"https://nc.."
],
"datadirectory": "REMOVED SENSITIVE VALUE",
"dbtype": "pgsql",
"version": "32.0.2.2",
"overwrite.cli.url": "https://nc../",
"overwritehost": "nc.*.",
"overwriteprotocol": "https",
"overwritewebroot": "/",
"dbname": "REMOVED SENSITIVE VALUE",
"dbhost": "REMOVED SENSITIVE VALUE",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"installed": true,
"mail_smtpmode": "smtp",
"mail_smtpsecure": "tls",
"mail_sendmailmode": "smtp",
"mail_from_address": "REMOVED SENSITIVE VALUE",
"mail_domain": "REMOVED SENSITIVE VALUE",
"mail_smtpauthtype": "LOGIN",
"mail_smtphost": "REMOVED SENSITIVE VALUE",
"mail_smtpport": "587",
"mail_smtpauth": 1,
"mail_smtpname": "REMOVED SENSITIVE VALUE",
"mail_smtppassword": "REMOVED SENSITIVE VALUE",
"activity_use_cached_mountpoints": true,
"default_phone_region": "SI",
"maintenance_window_start": 1,
"skeletondirectory": "",
"default_locale": "sl_SI",
"defaultapp": "files",
"allow_user_to_change_display_name": false,
"auth.bruteforce.protection.enabled": true,
"log_rotate_size": 104857600,
"lost_password_link": "disabled",
"memcache.local": "\OC\Memcache\APCu",
"memcache.distributed": "\OC\Memcache\Redis",
"memcache.locking": "\OC\Memcache\Redis",
"allow_local_remote_servers": true,
"redis": {
"host": "REMOVED SENSITIVE VALUE",
"port": 0,
"dbindex": 0,
"timeout": 1.5
},
"maintenance": false,
"updater.release.channel": "stable",
"theme": "",
"loglevel": 1,
"app.mail.verify-tls-peer": true,
"app.mail.imap.timeout": 20,
"app.mail.smtp.timeout": 5,
"onlyoffice": {
"verify_peer_off": true,
"jwt_header": "AuthorizationJwt"
},
"app_install_overwrite": [
"ownershiptransfer"
]
}
}

[Rello]

Hello,

is this issue still existing? perhaps its an outdated php cache?
This issue was never reported until now

[roberthr74]

Yes. I maintain 2 NC servers. One works as it should, with second one I have those issues with sharereview. The only difference is, that now page opens, but I get "internal server error" message in upper right corner.

[Rello]

anything in the nextcloud.log?

[roberthr74]

Only this, but it's not really comprehensive

{"reqId":"xO33aWpIr4foeUxFAjXe","level":3,"time":"2025-12-04T07:24:17+00:00","remoteAddr":"192.168.50.253","user":"admin","app":"files","method":"GET","url":"/index.php/apps/sharereview/data/new","message":"Backends provided no user object for lu","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:145.0) Gecko/20100101 Firefox/145.0","version":"32.0.2.2","exception":{"Exception":"OC\User\NoUserException","Message":"Backends provided no user object","Code":0,"Trace":[{"function":"getUserFolder","class":"OC\Files\Node\Root","type":"->"},{"file":"/var/www/nc/lib/private/Files/Node/LazyFolder.php","line":64,"function":"call_user_func_array"},{"file":"/var/www/nc/lib/private/Files/Node/LazyRoot.php","line":38,"function":"__call","class":"OC\Files\Node\LazyFolder","type":"->"},{"file":"/var/www/nc/apps/sharereview/lib/Service/ShareService.php","line":244,"function":"getUserFolder","class":"OC\Files\Node\LazyRoot","type":"->"},{"file":"/var/www/nc/apps/sharereview/lib/Service/ShareService.php","line":108,"function":"getFileShares","class":"OCA\ShareReview\Service\ShareService","type":"->"},{"file":"/var/www/nc/apps/sharereview/lib/Controller/OutputController.php","line":64,"function":"read","class":"OCA\ShareReview\Service\ShareService","type":"->"},{"file":"/var/www/nc/lib/private/AppFramework/Http/Dispatcher.php","line":204,"function":"readNew","class":"OCA\ShareReview\Controller\OutputController","type":"->"},{"file":"/var/www/nc/lib/private/AppFramework/Http/Dispatcher.php","line":118,"function":"executeController","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nc/lib/private/AppFramework/App.php","line":153,"function":"dispatch","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nc/lib/private/Route/Router.php","line":321,"function":"main","class":"OC\AppFramework\App","type":"::"},{"file":"/var/www/nc/lib/base.php","line":1061,"function":"match","class":"OC\Route\Router","type":"->"},{"file":"/var/www/nc/index.php","line":25,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nc/lib/private/Files/Node/Root.php","Line":340,"message":"Backends provided no user object for lu","exception":{},"CustomMessage":"Backends provided no user object for lu"}}

[roberthr74]

Could be related to nextcloud/server#56789 ?

[roberthr74]

It looks like V 2.1.0 solved that problem.

[Rello]

Hi,
Share Review will not solve this problem unfortunately. we have to wait for the server to fix it - its in progress already

background: routs are cached - but not user dependent. as the share review is not available for every user, when the cache is filled by the time a user without the app accesses the server, its missing for all others too

[Rello]

Hello,

it is fixed with nextcloud/server#56926 and will be rolled out with the upcoming 32.0.3