Swift as external storage fails in Nextcloud 12

[jmdeboer-surfsara]

Steps to reproduce

1. Install Nextcloud 12.0.1 RC2
2. Enable External Storage Support app
3. As user admin, configure Swift as external storage, verify operation (green icon)
4. Upload a file to external storage

Expected behaviour

The upload should succeed

Actual behaviour

"Internal server error" is shown in browser
"server replied: Internal Server Error (Could not rename part file to final file)" is shown in desktop client

Server configuration

Operating system: CentOS 7.2

Web server: Apache

Database: MySQL

PHP version: 7.0.20

Nextcloud version: 12.0.1 RC2 Build:2017-07-26T01:01:43+00:00

Updated from an older Nextcloud/ownCloud or fresh install: Fresh install

Where did you install Nextcloud from: Daily build tarball

Signing status:

Signing status

No errors have been found.

List of activated apps:

App list

Enabled:
  - activity: 2.5.2
  - bruteforcesettings: 1.0.2
  - comments: 1.2.0
  - dav: 1.3.0
  - federatedfilesharing: 1.2.0
  - federation: 1.2.0
  - files: 1.7.2
  - files_external: 1.3.0
  - files_pdfviewer: 1.1.1
  - files_sharing: 1.4.0
  - files_texteditor: 2.4.1
  - files_trashbin: 1.2.0
  - files_versions: 1.5.0
  - files_videoplayer: 1.1.0
  - firstrunwizard: 2.1
  - gallery: 17.0.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.0.0
  - nextcloud_announcements: 1.1
  - notifications: 2.0.0
  - oauth2: 1.0.5
  - password_policy: 1.2.2
  - provisioning_api: 1.2.0
  - serverinfo: 1.2.0
  - sharebymail: 1.2.0
  - survey_client: 1.0.0
  - systemtags: 1.2.0
  - theming: 1.3.0
  - twofactor_backupcodes: 1.1.1
  - updatenotification: 1.2.0
  - workflowengine: 1.2.0
Disabled:
  - admin_audit
  - encryption
  - user_external
  - user_ldap

Nextcloud configuration:

Config report

{
    "system": {
        "instanceid": "ocjaqs90oso8",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "***REMOVED SENSITIVE VALUE***"
        ],
        "datadirectory": "\/var\/www\/test\/data",
        "overwrite.cli.url": "https:\/\/***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "12.0.1.1",
        "dbname": ***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***:3306",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true
    }
}

Are you using external storage, if yes which one: Openstack Swift

Are you using encryption: no

Are you using an external user-backend, if yes which one: None

Client configuration

Browser: Firefox, but also sync client

Operating system: Multiple

Logs

Web server error log

Web server error log

Insert your webserver log here

Nextcloud log (data/nextcloud.log)

Nextcloud log

{"reqId":"WXh@25YEhFrDozYojgkcZwAAADg","level":3,"time":"2017-07-26T11:37:00+00:00","remoteAddr":"123.123.123.123","user":"admin","app":"PHP","method":"PUT","url":"\/remote.php\/webdav\/Swift\/Example.odt","message":"Undefined index: \/tmp\/oc_tmp_NZcITU-.part at \/var\/www\/test\/apps\/files_external\/lib\/Lib\/Storage\/Swift.php#620","userAgent":"Mozilla\/5.0 (X11; Ubuntu; Linux x86_64; rv:54.0) Gecko\/20100101 Firefox\/54.0","version":"12.0.1.1"}
{"reqId":"WXh@25YEhFrDozYojgkcZwAAADg","level":3,"time":"2017-07-26T11:37:00+00:00","remoteAddr":"123.123.123.123","user":"admin","app":"webdav","method":"PUT","url":"\/remote.php\/webdav\/Swift\/Example.odt","message":"renaming part file to final file failed ($run: true, $renameOkay: false, $fileExists: false)","userAgent":"Mozilla\/5.0 (X11; Ubuntu; Linux x86_64; rv:54.0) Gecko\/20100101 Firefox\/54.0","version":"12.0.1.1"}
{"reqId":"WXh@25YEhFrDozYojgkcZwAAADg","level":4,"time":"2017-07-26T11:37:00+00:00","remoteAddr":"123.123.123.123","user":"admin","app":"webdav","method":"PUT","url":"\/remote.php\/webdav\/Swift\/Example.odt","message":"Exception: {\"Exception\":\"Sabre\\\\DAV\\\\Exception\",\"Message\":\"Could not rename part file to final file\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/test\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/Directory.php(151): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\File->put(Resource id #70)\\n#1 \\\/var\\\/www\\\/test\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(1096): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\Directory->createFile('Example.odt', Resource id #70)\\n#2 \\\/var\\\/www\\\/test\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/CorePlugin.php(525): Sabre\\\\DAV\\\\Server->createFile('Swift\\\/Example.o...', Resource id #70, NULL)\\n#3 [internal function]: Sabre\\\\DAV\\\\CorePlugin->httpPut(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/test\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#5 \\\/var\\\/www\\\/test\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(479): Sabre\\\\Event\\\\EventEmitter->emit('method:PUT', Array)\\n#6 \\\/var\\\/www\\\/test\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(254): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#7 \\\/var\\\/www\\\/test\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(71): Sabre\\\\DAV\\\\Server->exec()\\n#8 \\\/var\\\/www\\\/test\\\/remote.php(162): require_once('\\\/var\\\/www\\\/test\\\/a...')\\n#9 {main}\",\"File\":\"\\\/var\\\/www\\\/test\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/File.php\",\"Line\":188}","userAgent":"Mozilla\/5.0 (X11; Ubuntu; Linux x86_64; rv:54.0) Gecko\/20100101 Firefox\/54.0","version":"12.0.1.1"}
{"reqId":"WXh-7dZf9NZiamufolwXRQAAADY","level":3,"time":"2017-07-26T11:41:34+00:00","remoteAddr":"123.123.123.123","user":"admin","app":"PHP","method":"PUT","url":"\/remote.php\/webdav\/Swift\/Example.odt","message":"Undefined index: \/tmp\/oc_tmp_WM9Md2-.part at \/var\/www\/test\/apps\/files_external\/lib\/Lib\/Storage\/Swift.php#620","userAgent":"Mozilla\/5.0 (X11; Ubuntu; Linux x86_64; rv:54.0) Gecko\/20100101 Firefox\/54.0","version":"12.0.1.1"}
{"reqId":"WXh-7dZf9NZiamufolwXRQAAADY","level":3,"time":"2017-07-26T11:41:34+00:00","remoteAddr":"123.123.123.123","user":"admin","app":"webdav","method":"PUT","url":"\/remote.php\/webdav\/Swift\/Example.odt","message":"renaming part file to final file failed ($run: true, $renameOkay: false, $fileExists: false)","userAgent":"Mozilla\/5.0 (X11; Ubuntu; Linux x86_64; rv:54.0) Gecko\/20100101 Firefox\/54.0","version":"12.0.1.1"}
{"reqId":"WXh-7dZf9NZiamufolwXRQAAADY","level":4,"time":"2017-07-26T11:41:34+00:00","remoteAddr":"123.123.123.123","user":"admin","app":"webdav","method":"PUT","url":"\/remote.php\/webdav\/Swift\/Example.odt","message":"Exception: {\"Exception\":\"Sabre\\\\DAV\\\\Exception\",\"Message\":\"Could not rename part file to final file\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/test\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/Directory.php(151): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\File->put(Resource id #70)\\n#1 \\\/var\\\/www\\\/test\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(1096): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\Directory->createFile('Example.odt', Resource id #70)\\n#2 \\\/var\\\/www\\\/test\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/CorePlugin.php(525): Sabre\\\\DAV\\\\Server->createFile('Swift\\\/Example.o...', Resource id #70, NULL)\\n#3 [internal function]: Sabre\\\\DAV\\\\CorePlugin->httpPut(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/test\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#5 \\\/var\\\/www\\\/test\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(479): Sabre\\\\Event\\\\EventEmitter->emit('method:PUT', Array)\\n#6 \\\/var\\\/www\\\/test\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(254): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#7 \\\/var\\\/www\\\/test\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(71): Sabre\\\\DAV\\\\Server->exec()\\n#8 \\\/var\\\/www\\\/test\\\/remote.php(162): require_once('\\\/var\\\/www\\\/test\\\/a...')\\n#9 {main}\",\"File\":\"\\\/var\\\/www\\\/test\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/File.php\",\"Line\":188}","userAgent":"Mozilla\/5.0 (X11; Ubuntu; Linux x86_64; rv:54.0) Gecko\/20100101 Firefox\/54.0","version":"12.0.1.1"}

[nicolas-t]

Failing for me too :

Fresh install, external storage created with GUI app.

and the folder is well created :

What I get in the logs :

{"reqId":"Lc6pRUj1oz1cRFEHpeOS","level":3,"time":"August 01, 2017 16:22:55","remoteAddr":"192.168.0.10","user":"ncadmin","app":"PHP","method":"PUT","url":"\/nextcloud\/remote.php\/webdav\/Photos\/lZimZGwDXKz2.jpg","message":"Undefined index: \/tmp\/oc_tmp_xCKSfT-.part at \/var\/www\/nextcloud\/apps\/files_external\/lib\/Lib\/Storage\/Swift.php#620","userAgent":"Mozilla\/5.0 (Windows NT 6.1; WOW64; rv:54.0) Gecko\/20100101 Firefox\/54.0","version":"12.0.0.29"}
{"reqId":"Lc6pRUj1oz1cRFEHpeOS","level":3,"time":"August 01, 2017 16:22:55","remoteAddr":"192.168.0.10","user":"ncadmin","app":"webdav","method":"PUT","url":"\/nextcloud\/remote.php\/webdav\/Photos\/lZimZGwDXKz2.jpg","message":"renaming part file to final file failed","userAgent":"Mozilla\/5.0 (Windows NT 6.1; WOW64; rv:54.0) Gecko\/20100101 Firefox\/54.0","version":"12.0.0.29"}
{"reqId":"Lc6pRUj1oz1cRFEHpeOS","level":4,"time":"August 01, 2017 16:22:56","remoteAddr":"192.168.0.10","user":"ncadmin","app":"webdav","method":"PUT","url":"\/nextcloud\/remote.php\/webdav\/Photos\/lZimZGwDXKz2.jpg","message":"Exception: {\"Message\":\"HTTP\\\/1.1 500 Could not rename part file to final file\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/nextcloud\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/Directory.php(151): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\File->put(Resource id #22)\\n#1 \\\/var\\\/www\\\/nextcloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(1095): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\Directory->createFile('lZimZGwDXKz2.jp...', Resource id #22)\\n#2 \\\/var\\\/www\\\/nextcloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/CorePlugin.php(525): Sabre\\\\DAV\\\\Server->createFile('Photos\\\/lZimZGwD...', Resource id #22, NULL)\\n#3 [internal function]: Sabre\\\\DAV\\\\CorePlugin->httpPut(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/nextcloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#5 \\\/var\\\/www\\\/nextcloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(479): Sabre\\\\Event\\\\EventEmitter->emit('method:PUT', Array)\\n#6 \\\/var\\\/www\\\/nextcloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(254): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#7 \\\/var\\\/www\\\/nextcloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(71): Sabre\\\\DAV\\\\Server->exec()\\n#8 \\\/var\\\/www\\\/nextcloud\\\/remote.php(162): require_once('\\\/var\\\/www\\\/nextcl...')\\n#9 {main}\",\"File\":\"\\\/var\\\/www\\\/nextcloud\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/File.php\",\"Line\":188,\"User\":\"ncadmin\"}","userAgent":"Mozilla\/5.0 (Windows NT 6.1; WOW64; rv:54.0) Gecko\/20100101 Firefox\/54.0","version":"12.0.0.29"}

[nicolas-t]

Nextcloud version 12.0.0 installed via https://cloud.techandme.se/index.php/s/whxC00V1I0l4CY8

[nicolas-t]

seems related to this commit :
f77a11a

ping @PVince81

[mirtouf]

Hi,
I got the same bug as described in 1st post.

Steps to reproduce

1. Install Nextcloud 12.0.0
2. Enable External Storage Support app
3. Configure Swift as external storage, verify operation (green icon, read access works fine)
4. Upload a file to external storage

Expected behaviour

The upload should succeed.

Actual behaviour

"Internal server error" is shown in browser
"server replied: Internal Server Error (Could not rename part file to final file)" is shown in desktop client"

Server configuration

Operating system: Debian 9.1

Web server: Apache 2.4.25-3+deb9u2

Database: PostgreSQL

PHP version: 7.0+49

Nextcloud version: 12.0.0

Updated from an older Nextcloud/ownCloud or fresh install: fresh install

Where did you install Nextcloud from: tarball

Signing status:

Signing status

No errors have been found.

List of activated apps:

App list

Enabled:
  - activity: 2.5.2
  - audioplayer: 2.0.2
  - bruteforcesettings: 1.0.2
  - calendar: 1.5.3
  - comments: 1.2.0
  - contacts: 1.5.3
  - dav: 1.3.0
  - federatedfilesharing: 1.2.0
  - federation: 1.2.0
  - files: 1.7.2
  - files_external: 1.3.0
  - files_pdfviewer: 1.1.1
  - files_sharing: 1.4.0
  - files_texteditor: 2.4.1
  - files_trashbin: 1.2.0
  - files_versions: 1.5.0
  - files_videoplayer: 1.1.0
  - firstrunwizard: 2.1
  - gallery: 17.0.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.0.0
  - mail: 0.6.4
  - nextcloud_announcements: 1.1
  - notifications: 2.0.0
  - oauth2: 1.0.5
  - password_policy: 1.2.2
  - provisioning_api: 1.2.0
  - serverinfo: 1.2.0
  - sharebymail: 1.2.0
  - survey_client: 1.0.0
  - systemtags: 1.2.0
  - theming: 1.3.0
  - twofactor_backupcodes: 1.1.1
  - updatenotification: 1.2.0
  - workflowengine: 1.2.0
Disabled:
  - admin_audit
  - encryption
  - user_external
  - user_ldap

Nextcloud configuration:

Config report

{
    "system": {
        "instanceid": "ocm0zd33kmft",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "cloud.mirtouf.fr"
        ],
        "datadirectory": "\/var\/www\/nextcloud\/data",
        "overwrite.cli.url": "https:\/\/cloud.mirtouf.fr\/nextcloud",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "filelocking.enabled": "true",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "127.0.0.1",
            "port": 6379,
            "timeout": 0
        },
        "dbtype": "pgsql",
        "version": "12.0.0.29",
        "dbname": "nextcloud",
        "dbhost": "localhost",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "mail_smtpmode": "smtp",
        "mail_smtpauthtype": "PLAIN",
        "mail_from_address": "noreply",
        "mail_domain": "mirtouf.fr",
        "mail_smtpsecure": "tls",
        "mail_smtpauth": 1,
        "mail_smtphost": "mail.mirtouf.fr",
        "mail_smtpport": "587",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "updater.release.channel": "stable",
        "app.mail.imaplog.enabled": true,
        "app.mail.smtplog.enabled": true,
        "app.mail.imap.timeout": 20,
        "app.mail.smtp.timeout": 20
    }
}

Are you using external storage, if yes which one: OpenStack Swift (OVH)

Are you using encryption: no

Are you using an external user-backend, if yes which one: none

Client configuration

Browser: Firefox (v54.0.1) and Chrome (60.0.3112.78)

Operating system: multiple OSes

Logs

Web server error log

Web server error log

1.1.1.1 - - [01/Aug/2017:22:01:06 +0200] "PUT /nextcloud/remote.php/webdav/SBG1-1/PC/dvb-usb-af9015.fw HTTP/2.0" 500 223 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:54.0) Gecko/20100101 Firefox/54.0"

Nextcloud log (data/nextcloud.log)

Nextcloud log

{"reqId":"nORIsvZ3cn6AlYcaS1F2","level":3,"time":"2017-08-01T20:01:09+00:00","remoteAddr":"1.1.1.1","user":"mirtouf","app":"PHP","method":"PUT","url":"\/nextcloud\/remote.php\/webdav\/SBG1-1\/PC\/dvb-usb-af9015.fw","message":"Undefined index: \/tmp\/oc_tmp_5CgywV-.part at \/var\/www\/nextcloud\/apps\/files_external\/lib\/Lib\/Storage\/Swift.php#620","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:54.0) Gecko\/20100101 Firefox\/54.0","version":"12.0.0.29"}
{"reqId":"nORIsvZ3cn6AlYcaS1F2","level":3,"time":"2017-08-01T20:01:09+00:00","remoteAddr":"1.1.1.1","user":"mirtouf","app":"webdav","method":"PUT","url":"\/nextcloud\/remote.php\/webdav\/SBG1-1\/PC\/dvb-usb-af9015.fw","message":"renaming part file to final file failed","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:54.0) Gecko\/20100101 Firefox\/54.0","version":"12.0.0.29"}
{"reqId":"nORIsvZ3cn6AlYcaS1F2","level":4,"time":"2017-08-01T20:01:09+00:00","remoteAddr":"1.1.1.1","user":"mirtouf","app":"webdav","method":"PUT","url":"\/nextcloud\/remote.php\/webdav\/SBG1-1\/PC\/dvb-usb-af9015.fw","message":"Exception: {\"Message\":\"HTTP\\\/1.1 500 Could not rename part file to final file\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/nextcloud\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/Directory.php(151): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\File->put(Resource id #21)\\n#1 \\\/var\\\/www\\\/nextcloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(1095): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\Directory->createFile('dvb-usb-af9015....', Resource id #21)\\n#2 \\\/var\\\/www\\\/nextcloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/CorePlugin.php(525): Sabre\\\\DAV\\\\Server->createFile('SBG1-1\\\/PC\\\/dvb-u...', Resource id #21, NULL)\\n#3 [internal function]: Sabre\\\\DAV\\\\CorePlugin->httpPut(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/nextcloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#5 \\\/var\\\/www\\\/nextcloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(479): Sabre\\\\Event\\\\EventEmitter->emit('method:PUT', Array)\\n#6 \\\/var\\\/www\\\/nextcloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(254): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#7 \\\/var\\\/www\\\/nextcloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(71): Sabre\\\\DAV\\\\Server->exec()\\n#8 \\\/var\\\/www\\\/nextcloud\\\/remote.php(162): require_once('\\\/var\\\/www\\\/nextcl...')\\n#9 {main}\",\"File\":\"\\\/var\\\/www\\\/nextcloud\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/File.php\",\"Line\":188,\"User\":\"mirtouf\"}","userAgent":"Mozilla\/5.0 (X11; Linux x86_64; rv:54.0) Gecko\/20100101 Firefox\/54.0","version":"12.0.0.29"}

Browser log

Browser log

Error 500
<?xml version="1.0" encoding="utf-8"?>
<d:error xmlns:d="DAV:" xmlns:s="http://sabredav.org/ns">
  <s:exception>Sabre\DAV\Exception</s:exception>
  <s:message>Could not rename part file to final file</s:message>
</d:error>

[jmdeboer-surfsara]

We have just noticed that when individual users mount Swift as external storage, it does work. So if as an admin, I allow users to mount Swift as external storage, and they do so, it will work for them.

But if as an admin I mount Swift myself, all users see it, but it does not work.

[MorrisJobke]

cc @icewind1991

[mirtouf]

The first issue described in this bug report is fixed through PR #6101 (don't know if it will be merged in release 12.0.3) but concerning the issue described by @jmdeboer-surfsara about the rights for mounting external storages I cannot tell.

[remidebette]

Hello,

The first issue does not seem to be solved.
Swift as an external storage fails (red square on the left of the external apps UI) without providing logs.

Several reports seem to show it:
https://help.nextcloud.com/t/swift-as-external-storage-problems-apps-files-external/21614
https://help.nextcloud.com/t/debug-openstack-external-storage-error/24703/2

Thank you

[mirtouf]

I am using NC stable v13 on an up-to-date Debian 9 and I can confirm OVH S3 storage is working perfectly (modulo OVH random crashes).

[remidebette]

Hi @mirtouf ,

Could you share a screenshot of your external storage conf?
If it is your primary storage, could you share your config.php 'objectstore'?

Thank you

[mirtouf]

Hi,

afaik, using S3 as a primary storage is not enough reliable.
Concerning the mount options I filled in NC interface, here they are:

All settings are downloaded through OVH panel (Cloud-->Servers-->Openstack).