[Bug]: Latest versions 31.0.3 and 30.0.9 failing to start wizard due to missing `ThemesService` class

[aptalca]

⚠️ This issue respects the following points: ⚠️

• This is a bug, not a question or a configuration/webserver/proxy issue.
• This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
• Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
• I agree to follow Nextcloud's Code of Conduct.

Bug description

Installing and starting a fresh instance of Nextcloud (via the tar.bz2 artifact) on the latest versions 31.0.3 and 30.0.9 results in the web server responding with a 500. Nextcloud log shows the following errors:

{"reqId":"FOaCwPhPgEWvwxJdzr0w","level":3,"time":"2025-04-11T14:45:38+00:00","remoteAddr":"192.168.13.227","user":"--","app":"index","method":"GET","url":"/","message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36","version":"","exception":{"Exception":"OC\\AppFramework\\Utility\\QueryNotFoundException","Message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","Code":0,"Trace":[{"file":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","line":124,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/ServerContainer.php","line":155,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","line":42,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/app/www/public/lib/public/Server.php","line":39,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/TemplateLayout.php","line":183,"function":"get","class":"OCP\\Server","type":"::"},{"file":"/app/www/public/lib/private/legacy/OC_Template.php","line":120,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/app/www/public/lib/private/Template/Base.php","line":113,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/app/www/public/lib/private/legacy/OC_Template.php","line":210,"function":"printPage","class":"OC\\Template\\Base","type":"->"},{"file":"/app/www/public/core/Controller/SetupController.php","line":83,"function":"printGuestPage","class":"OC_Template","type":"::"},{"file":"/app/www/public/core/Controller/SetupController.php","line":55,"function":"display","class":"OC\\Core\\Controller\\SetupController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/app/www/public/lib/base.php","line":973,"function":"run","class":"OC\\Core\\Controller\\SetupController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/app/www/public/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","Line":113,"message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","exception":{},"CustomMessage":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist"}}
{"reqId":"FOaCwPhPgEWvwxJdzr0w","level":3,"time":"2025-04-11T14:45:38+00:00","remoteAddr":"192.168.13.227","user":"--","app":"core","method":"GET","url":"/","message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36","version":"","exception":{"Exception":"OC\\AppFramework\\Utility\\QueryNotFoundException","Message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","Code":0,"Trace":[{"file":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","line":124,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/ServerContainer.php","line":155,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","line":42,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/app/www/public/lib/public/Server.php","line":39,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/TemplateLayout.php","line":183,"function":"get","class":"OCP\\Server","type":"::"},{"file":"/app/www/public/lib/private/legacy/OC_Template.php","line":120,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/app/www/public/lib/private/Template/Base.php","line":113,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/app/www/public/lib/private/legacy/OC_Template.php","line":210,"function":"printPage","class":"OC\\Template\\Base","type":"->"},{"file":"/app/www/public/core/Controller/SetupController.php","line":83,"function":"printGuestPage","class":"OC_Template","type":"::"},{"file":"/app/www/public/core/Controller/SetupController.php","line":55,"function":"display","class":"OC\\Core\\Controller\\SetupController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/app/www/public/lib/base.php","line":973,"function":"run","class":"OC\\Core\\Controller\\SetupController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/app/www/public/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","Line":113,"message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","exception":{},"CustomMessage":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist"}}
{"reqId":"FOaCwPhPgEWvwxJdzr0w","level":3,"time":"2025-04-11T14:45:38+00:00","remoteAddr":"192.168.13.227","user":"--","app":"core","method":"GET","url":"/","message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36","version":"","exception":{"Exception":"OC\\AppFramework\\Utility\\QueryNotFoundException","Message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","Code":0,"Trace":[{"file":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","line":124,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/ServerContainer.php","line":155,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","line":42,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/app/www/public/lib/public/Server.php","line":39,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/TemplateLayout.php","line":183,"function":"get","class":"OCP\\Server","type":"::"},{"file":"/app/www/public/lib/private/legacy/OC_Template.php","line":120,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/app/www/public/lib/private/Template/Base.php","line":113,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/app/www/public/lib/private/legacy/OC_Template.php","line":297,"function":"printPage","class":"OC\\Template\\Base","type":"->"},{"file":"/app/www/public/index.php","line":89,"function":"printExceptionErrorPage","class":"OC_Template","type":"::"}],"File":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","Line":113,"message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","exception":{},"CustomMessage":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist"}}
{"reqId":"tCNBueYQ2IcoXFiiCtst","level":3,"time":"2025-04-11T14:45:38+00:00","remoteAddr":"192.168.13.227","user":"--","app":"index","method":"GET","url":"/favicon.ico","message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36","version":"","exception":{"Exception":"OC\\AppFramework\\Utility\\QueryNotFoundException","Message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","Code":0,"Trace":[{"file":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","line":124,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/ServerContainer.php","line":155,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","line":42,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/app/www/public/lib/public/Server.php","line":39,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/TemplateLayout.php","line":183,"function":"get","class":"OCP\\Server","type":"::"},{"file":"/app/www/public/lib/private/legacy/OC_Template.php","line":120,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/app/www/public/lib/private/Template/Base.php","line":113,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/app/www/public/lib/private/legacy/OC_Template.php","line":210,"function":"printPage","class":"OC\\Template\\Base","type":"->"},{"file":"/app/www/public/core/Controller/SetupController.php","line":83,"function":"printGuestPage","class":"OC_Template","type":"::"},{"file":"/app/www/public/core/Controller/SetupController.php","line":55,"function":"display","class":"OC\\Core\\Controller\\SetupController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/app/www/public/lib/base.php","line":973,"function":"run","class":"OC\\Core\\Controller\\SetupController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/app/www/public/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","Line":113,"message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","exception":{},"CustomMessage":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist"}}
{"reqId":"tCNBueYQ2IcoXFiiCtst","level":3,"time":"2025-04-11T14:45:38+00:00","remoteAddr":"192.168.13.227","user":"--","app":"core","method":"GET","url":"/favicon.ico","message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36","version":"","exception":{"Exception":"OC\\AppFramework\\Utility\\QueryNotFoundException","Message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","Code":0,"Trace":[{"file":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","line":124,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/ServerContainer.php","line":155,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","line":42,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/app/www/public/lib/public/Server.php","line":39,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/TemplateLayout.php","line":183,"function":"get","class":"OCP\\Server","type":"::"},{"file":"/app/www/public/lib/private/legacy/OC_Template.php","line":120,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/app/www/public/lib/private/Template/Base.php","line":113,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/app/www/public/lib/private/legacy/OC_Template.php","line":210,"function":"printPage","class":"OC\\Template\\Base","type":"->"},{"file":"/app/www/public/core/Controller/SetupController.php","line":83,"function":"printGuestPage","class":"OC_Template","type":"::"},{"file":"/app/www/public/core/Controller/SetupController.php","line":55,"function":"display","class":"OC\\Core\\Controller\\SetupController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/app/www/public/lib/base.php","line":973,"function":"run","class":"OC\\Core\\Controller\\SetupController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/app/www/public/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","Line":113,"message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","exception":{},"CustomMessage":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist"}}
{"reqId":"tCNBueYQ2IcoXFiiCtst","level":3,"time":"2025-04-11T14:45:38+00:00","remoteAddr":"192.168.13.227","user":"--","app":"core","method":"GET","url":"/favicon.ico","message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36","version":"","exception":{"Exception":"OC\\AppFramework\\Utility\\QueryNotFoundException","Message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","Code":0,"Trace":[{"file":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","line":124,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/ServerContainer.php","line":155,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","line":42,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/app/www/public/lib/public/Server.php","line":39,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/app/www/public/lib/private/TemplateLayout.php","line":183,"function":"get","class":"OCP\\Server","type":"::"},{"file":"/app/www/public/lib/private/legacy/OC_Template.php","line":120,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/app/www/public/lib/private/Template/Base.php","line":113,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/app/www/public/lib/private/legacy/OC_Template.php","line":297,"function":"printPage","class":"OC\\Template\\Base","type":"->"},{"file":"/app/www/public/index.php","line":89,"function":"printExceptionErrorPage","class":"OC_Template","type":"::"}],"File":"/app/www/public/lib/private/AppFramework/Utility/SimpleContainer.php","Line":113,"message":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist","exception":{},"CustomMessage":"Could not resolve OCA\\Theming\\Service\\ThemesService! Class \"OCA\\Theming\\Service\\ThemesService\" does not exist"}}

Steps to reproduce

1. Untar the tar.bz2 artifact on Ubuntu Noble
2. Serve it with nginx and php 8.3

Expected behavior

Wizard page comes up

Nextcloud Server version

31

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.3

Web server

Nginx

Database engine version

None

Is this bug present after an update or on a fresh install?

Fresh Nextcloud Server install

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

• Default user-backend (database)
• LDAP/ Active Directory
• SSO - SAML
• Other

Configuration report

Nextcloud is not installed - only a limited number of commands are available

                                                            
  There are no commands defined in the "config" namespace.

List of activated Apps

Nextcloud is not installed - only a limited number of commands are available

                                                         
  There are no commands defined in the "app" namespace.

Nextcloud Signing status

Internal Server Error

The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.

Nextcloud Logs

Included above ^^

Additional info

Could be related to cfdd691

[joshtrichards]

Also reported on the forum by a couple folks: https://help.nextcloud.com/t/is-themesservice-missing-from-latest-nextcloud-zip/222391

[miladmohabati]

me too
I have a problem with the new version

Internal Server Error

The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.

[mkgeeky]

Same problem here.
Used the installer php file.

[miladmohabati]

how can i do

[solracsf]

Fixed by #52135
You can either manually apply the patch, or wait for next pacthed version.