[Bug]: v28 - Receiving erroneous emails about removal from LDAP groups #42195
Description
⚠️ This issue respects the following points: ⚠️
- This is a bug, not a question or a configuration/webserver/proxy issue.
- This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- I agree to follow Nextcloud's Code of Conduct.
Bug description
Since upgrading to v28 yesterday, my users have been receiving emails at seemingly random intervals saying that "An administrator removed you from group ". The groups in question are LDAP based groups, absolutely no edits have been performed, and the users are actually still members of the group when viewed in the Nextcloud interface. This setup has been stable for months and I haven't received these sorts of messages previously.
Steps to reproduce
Unknown at this time other than to be using LDAP and upgrading to v28.
Expected behavior
Not to receive emails about being removed from a group.
Installation method
Community Manual installation with Archive
Nextcloud Server version
28
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.1
Web server
Nginx
Database engine version
MariaDB
Is this bug present after an update or on a fresh install?
Upgraded to a MAJOR version (ex. 22 to 23)
Are you using the Nextcloud Server Encryption module?
None
What user-backends are you using?
- Default user-backend (database)
- LDAP/ Active Directory
- SSO - SAML
- Other
Configuration report
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"nextcloud.REDACTED_INTERNAL_DOMAIN",
"nextcloud.REDACTED_EXTERNAL_DOMAIN"
],
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "28.0.0.11",
"overwrite.cli.url": "https:\/\/nextcloud.REDACTED_EXTERNAL_DOMAIN",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"memcache.local": "\\OC\\Memcache\\Redis",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"mail_smtpmode": "smtp",
"mail_smtpauth": 1,
"mail_smtpauthtype": "LOGIN",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpsecure": "ssl",
"mail_smtpport": "465",
"mail_sendmailmode": "smtp",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"loglevel": 3,
"defaultapp": "files",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 6379,
"timeout": 0
},
"default_phone_region": "US",
"ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
"account_manager.default_property_scope": {
"displayname": "v2-local",
"email": "v2-local",
"avatar": "v2-local",
"address": "v2-private",
"website": "v2-private",
"phone": "v2-private",
"twitter": "v2-private",
"fediverse": "v2-private",
"organisation": "v2-private",
"role": "v2-private",
"headline": "v2-private",
"biography": "v2-private",
"profile_enabled": "v2-private"
},
"maintenance": false,
"theme": "",
"updater.secret": "***REMOVED SENSITIVE VALUE***"
}
}
List of activated Apps
Enabled:
- activity: 2.20.0
- bruteforcesettings: 2.8.0
- circles: 28.0.0-dev
- cloud_federation_api: 1.11.0
- comments: 1.18.0
- contactsinteraction: 1.9.0
- dav: 1.29.1
- federatedfilesharing: 1.18.0
- federation: 1.18.0
- files: 2.0.0
- files_external: 1.20.0
- files_pdfviewer: 2.9.0
- files_reminders: 1.1.0
- files_sharing: 1.20.0
- files_trashbin: 1.18.0
- firstrunwizard: 2.17.0
- logreader: 2.13.0
- lookup_server_connector: 1.16.0
- nextcloud_announcements: 1.17.0
- notifications: 2.16.0
- oauth2: 1.16.3
- password_policy: 1.18.0
- photos: 2.4.0
- privacy: 1.12.0
- provisioning_api: 1.18.0
- recommendations: 2.0.0
- related_resources: 1.3.0
- serverinfo: 1.18.0
- settings: 1.10.0
- sharebymail: 1.18.0
- support: 1.11.0
- survey_client: 1.16.0
- systemtags: 1.18.0
- text: 3.9.1
- theming: 2.3.0
- twofactor_backupcodes: 1.17.0
- twofactor_totp: 10.0.0-beta.2
- twofactor_webauthn: 1.3.2
- updatenotification: 1.18.0
- user_ldap: 1.19.0
- viewer: 2.2.0
- workflowengine: 2.10.0
Disabled:
- admin_audit: 1.18.0
- dashboard: 7.8.0 (installed 7.6.0)
- encryption: 2.16.0
- files_rightclick: 0.15.1 (installed 1.6.0)
- files_versions: 1.21.0 (installed 1.19.1)
- suspicious_login: 6.0.0
- user_status: 1.8.1 (installed 1.4.0)
- weather_status: 1.8.0 (installed 1.7.0)
Nextcloud Signing status
No errors have been found.
Nextcloud Logs
Note that I've remove the all the cron-related entries:
{"reqId":"Uo5k3mnjCCWK63cZzfKi","level":3,"time":"2023-12-12T14:21:54+00:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","message":"Error while running background job (class: OC\\Core\\BackgroundJobs\\GenerateMetadataJob, arguments: )","userAgent":"--","version":"28.0.0.11","exception":{"Exception":"Doctrine\\DBAL\\Driver\\PDO\\PDOException","Message":"SQLSTATE[HY000]: General error: 2006 MySQL server has gone away","Code":"HY000","Trace":[{"file":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Driver/PDO/Connection.php","line":128,"function":"new","class":"Doctrine\\DBAL\\Driver\\PDO\\PDOException","type":"::"},{"file":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php","line":1464,"function":"commit","class":"Doctrine\\DBAL\\Driver\\PDO\\Connection","type":"->"},{"file":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php","line":1422,"function":"doCommit","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/var/www/nextcloud/lib/private/DB/ConnectionAdapter.php","line":154,"function":"commit","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/var/www/nextcloud/lib/private/FilesMetadata/Service/IndexRequestService.php","line":87,"function":"commit","class":"OC\\DB\\ConnectionAdapter","type":"->"},{"file":"/var/www/nextcloud/lib/private/FilesMetadata/FilesMetadataManager.php","line":199,"function":"updateIndex","class":"OC\\FilesMetadata\\Service\\IndexRequestService","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/FilesMetadata/FilesMetadataManager.php","line":116,"function":"saveMetadata","class":"OC\\FilesMetadata\\FilesMetadataManager","type":"->"},{"file":"/var/www/nextcloud/core/BackgroundJobs/GenerateMetadataJob.php","line":107,"function":"refreshMetadata","class":"OC\\FilesMetadata\\FilesMetadataManager","type":"->"},{"file":"/var/www/nextcloud/core/BackgroundJobs/GenerateMetadataJob.php","line":101,"function":"scanFolder","class":"OC\\Core\\BackgroundJobs\\GenerateMetadataJob","type":"->"},{"file":"/var/www/nextcloud/core/BackgroundJobs/GenerateMetadataJob.php","line":101,"function":"scanFolder","class":"OC\\Core\\BackgroundJobs\\GenerateMetadataJob","type":"->"},{"file":"/var/www/nextcloud/core/BackgroundJobs/GenerateMetadataJob.php","line":101,"function":"scanFolder","class":"OC\\Core\\BackgroundJobs\\GenerateMetadataJob","type":"->"},{"file":"/var/www/nextcloud/core/BackgroundJobs/GenerateMetadataJob.php","line":90,"function":"scanFolder","class":"OC\\Core\\BackgroundJobs\\GenerateMetadataJob","type":"->"},{"file":"/var/www/nextcloud/core/BackgroundJobs/GenerateMetadataJob.php","line":81,"function":"scanFilesForUser","class":"OC\\Core\\BackgroundJobs\\GenerateMetadataJob","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/Job.php","line":81,"function":"run","class":"OC\\Core\\BackgroundJobs\\GenerateMetadataJob","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php","line":102,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php","line":92,"function":"start","class":"OCP\\BackgroundJob\\TimedJob","type":"->"},{"file":"/var/www/nextcloud/cron.php","line":152,"function":"execute","class":"OCP\\BackgroundJob\\TimedJob","type":"->"}],"File":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Driver/PDO/PDOException.php","Line":20,"Previous":{"Exception":"PDOException","Message":"SQLSTATE[HY000]: General error: 2006 MySQL server has gone away","Code":"HY000","Trace":[{"file":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Driver/PDO/Connection.php","line":126,"function":"commit","class":"PDO","type":"->"},{"file":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php","line":1464,"function":"commit","class":"Doctrine\\DBAL\\Driver\\PDO\\Connection","type":"->"},{"file":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php","line":1422,"function":"doCommit","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/var/www/nextcloud/lib/private/DB/ConnectionAdapter.php","line":154,"function":"commit","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/var/www/nextcloud/lib/private/FilesMetadata/Service/IndexRequestService.php","line":87,"function":"commit","class":"OC\\DB\\ConnectionAdapter","type":"->"},{"file":"/var/www/nextcloud/lib/private/FilesMetadata/FilesMetadataManager.php","line":199,"function":"updateIndex","class":"OC\\FilesMetadata\\Service\\IndexRequestService","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/FilesMetadata/FilesMetadataManager.php","line":116,"function":"saveMetadata","class":"OC\\FilesMetadata\\FilesMetadataManager","type":"->"},{"file":"/var/www/nextcloud/core/BackgroundJobs/GenerateMetadataJob.php","line":107,"function":"refreshMetadata","class":"OC\\FilesMetadata\\FilesMetadataManager","type":"->"},{"file":"/var/www/nextcloud/core/BackgroundJobs/GenerateMetadataJob.php","line":101,"function":"scanFolder","class":"OC\\Core\\BackgroundJobs\\GenerateMetadataJob","type":"->"},{"file":"/var/www/nextcloud/core/BackgroundJobs/GenerateMetadataJob.php","line":101,"function":"scanFolder","class":"OC\\Core\\BackgroundJobs\\GenerateMetadataJob","type":"->"},{"file":"/var/www/nextcloud/core/BackgroundJobs/GenerateMetadataJob.php","line":101,"function":"scanFolder","class":"OC\\Core\\BackgroundJobs\\GenerateMetadataJob","type":"->"},{"file":"/var/www/nextcloud/core/BackgroundJobs/GenerateMetadataJob.php","line":90,"function":"scanFolder","class":"OC\\Core\\BackgroundJobs\\GenerateMetadataJob","type":"->"},{"file":"/var/www/nextcloud/core/BackgroundJobs/GenerateMetadataJob.php","line":81,"function":"scanFilesForUser","class":"OC\\Core\\BackgroundJobs\\GenerateMetadataJob","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/Job.php","line":81,"function":"run","class":"OC\\Core\\BackgroundJobs\\GenerateMetadataJob","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php","line":102,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/nextcloud/lib/public/BackgroundJob/TimedJob.php","line":92,"function":"start","class":"OCP\\BackgroundJob\\TimedJob","type":"->"},{"file":"/var/www/nextcloud/cron.php","line":152,"function":"execute","class":"OCP\\BackgroundJob\\TimedJob","type":"->"}],"File":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Driver/PDO/Connection.php","Line":126},"message":"Error while running background job (class: OC\\Core\\BackgroundJobs\\GenerateMetadataJob, arguments: )","exception":{"errorInfo":["HY000",2006,"MySQL server has gone away"]},"CustomMessage":"Error while running background job (class: OC\\Core\\BackgroundJobs\\GenerateMetadataJob, arguments: )"}}
{}"reqId":"Uo5k3mnjCCWK63cZzfKi","level":3,"time":"2023-12-12T14:21:54+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Exception thrown: OC\\DB\\Exceptions\\DbalException","userAgent":"--","version":"28.0.0.11","exception":{"Exception":"OC\\DB\\Exceptions\\DbalException","Message":"An exception occurred while executing a query: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away","Code":2006,"Trace":[{"file":"/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php","line":328,"function":"wrap","class":"OC\\DB\\Exceptions\\DbalException","type":"::"},{"file":"/var/www/nextcloud/lib/private/BackgroundJob/JobList.php","line":367,"function":"executeStatement","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/var/www/nextcloud/lib/private/BackgroundJob/JobList.php","line":355,"function":"unlockJob","class":"OC\\BackgroundJob\\JobList","type":"->"},{"file":"/var/www/nextcloud/cron.php","line":158,"function":"setLastJob","class":"OC\\BackgroundJob\\JobList","type":"->"}],"File":"/var/www/nextcloud/lib/private/DB/Exceptions/DbalException.php","Line":71,"Previous":{"Exception":"Doctrine\\DBAL\\Exception\\ConnectionLost","Message":"An exception occurred while executing a query: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away","Code":2006,"Trace":[{"file":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php","line":1938,"function":"convert","class":"Doctrine\\DBAL\\Driver\\API\\MySQL\\ExceptionConverter","type":"->"},{"file":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php","line":1880,"function":"handleDriverException","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php","line":1208,"function":"convertExceptionDuringQuery","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/var/www/nextcloud/lib/private/DB/Connection.php","line":294,"function":"executeStatement","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":386,"function":"executeStatement","class":"OC\\DB\\Connection","type":"->"},{"file":"/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php","line":280,"function":"execute","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->"},{"file":"/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php","line":326,"function":"execute","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/var/www/nextcloud/lib/private/BackgroundJob/JobList.php","line":367,"function":"executeStatement","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/var/www/nextcloud/lib/private/BackgroundJob/JobList.php","line":355,"function":"unlockJob","class":"OC\\BackgroundJob\\JobList","type":"->"},{"file":"/var/www/nextcloud/cron.php","line":158,"function":"setLastJob","class":"OC\\BackgroundJob\\JobList","type":"->"}],"File":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php","Line":104,"Previous":{"Exception":"Doctrine\\DBAL\\Driver\\PDO\\Exception","Message":"SQLSTATE[HY000]: General error: 2006 MySQL server has gone away","Code":2006,"Trace":[{"file":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php","line":132,"function":"new","class":"Doctrine\\DBAL\\Driver\\PDO\\Exception","type":"::"},{"file":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php","line":1202,"function":"execute","class":"Doctrine\\DBAL\\Driver\\PDO\\Statement","type":"->"},{"file":"/var/www/nextcloud/lib/private/DB/Connection.php","line":294,"function":"executeStatement","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":386,"function":"executeStatement","class":"OC\\DB\\Connection","type":"->"},{"file":"/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php","line":280,"function":"execute","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->"},{"file":"/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php","line":326,"function":"execute","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/var/www/nextcloud/lib/private/BackgroundJob/JobList.php","line":367,"function":"executeStatement","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/var/www/nextcloud/lib/private/BackgroundJob/JobList.php","line":355,"function":"unlockJob","class":"OC\\BackgroundJob\\JobList","type":"->"},{"file":"/var/www/nextcloud/cron.php","line":158,"function":"setLastJob","class":"OC\\BackgroundJob\\JobList","type":"->"}],"File":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Driver/PDO/Exception.php","Line":28,"Previous":{"Exception":"PDOException","Message":"SQLSTATE[HY000]: General error: 2006 MySQL server has gone away","Code":"HY000","Trace":[{"file":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php","line":130,"function":"execute","class":"PDOStatement","type":"->"},{"file":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Connection.php","line":1202,"function":"execute","class":"Doctrine\\DBAL\\Driver\\PDO\\Statement","type":"->"},{"file":"/var/www/nextcloud/lib/private/DB/Connection.php","line":294,"function":"executeStatement","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":386,"function":"executeStatement","class":"OC\\DB\\Connection","type":"->"},{"file":"/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php","line":280,"function":"execute","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->"},{"file":"/var/www/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php","line":326,"function":"execute","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/var/www/nextcloud/lib/private/BackgroundJob/JobList.php","line":367,"function":"executeStatement","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/var/www/nextcloud/lib/private/BackgroundJob/JobList.php","line":355,"function":"unlockJob","class":"OC\\BackgroundJob\\JobList","type":"->"},{"file":"/var/www/nextcloud/cron.php","line":158,"function":"setLastJob","class":"OC\\BackgroundJob\\JobList","type":"->"}],"File":"/var/www/nextcloud/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php","Line":130}}},"CustomMessage":"Exception thrown: OC\\DB\\Exceptions\\DbalException"}}
Additional info
The frequency of the activity emails is every 65 minutes or not at all. For instance, I got them at 2000, 2105, 2210, and 2315 but then nothing for the next ~9 hours until now.
Activity